QUEJAS de Tiempo compartido en NH KRYSTAL
NH Krystal, Eskape by Krystal, Krystal, Krystal Adventure Plus, Krystal resorts, Krystal Altitude, Hoteles Krystal, Krystal Urban, Krystal Grand, Krystal Beach

- Razón social
- Hoteleria Chicome S.A. de C.V.
- Localización
- Cancun, Puerto Vallarta, Ixtapa
- Agencias de cobro
- Concord Servicing Corporation
- Compañías de Renta
- Continental Connections, R.S.I (Resorts Solutions International)
- Representantes
- Rafael Septien, Ray Rubio, Luis Farias, John Payne, Martha Gonzalez, Cynthia Saldivar, Laura Gonzalez
Quejas Comunes en Krystal resorts:
- Los vendedores de tiempo compartido en Krystal resorts (Eskape by Krystal) oferta rentar sus semanas de tiempo compartido para una alto beneficio
- Garantizan de que se venderá o intercambiar su tiempo compartido anterior.
- Vendedor afirma que el cliente recibirá una contraseña para reservar sus vacaciones fácilmente a través de un sitio como Expedia u Orbitz
- Ofrecer un programa de renta vitalicia, donde los clientes se compromete a obtener de su inversión total de nuevo después de 25 años si pagan un extra de 7.5% del precio de compra para Lloydshare, una empresa terciaria que organiza la anualidad. Hace afirmaciones que son la misma empresa de seguros Lloyds de Londres.
Krystal Teléfono:
Tel: +52 (998) 848-9800
Lada sin costo: 01 800 KRYSTAL (5797 825)
Fax: +52 (998) 848-9813

I am also a victim of this timeshare scam from Krystal Resort in Cancun, Mexico. We bought this with the expectations of renting the weeks. That was 5 months ago and we stil waiting. We are disputing with BoA but we know that they are together in this.
My Husband and myself went through the exact same thing i just read about with Krystal early January this year! They scammed us, lied about selling our resort and stated that the selling of out resort for $15,000 would pay off both what we owed on our resort and Krystal with no out of pocket monies. What a scam they are and I don't understand why Mexico government allows them to get away with this! Is there anyone out there that wants to join forces against Krystal?
I have contacted Ray Rubio by email and stated that I request a refund and want to cancel my transaction due to misrepresentation by Steve Levy and he responded by telling me, I misunderstood and I signed the papers. It would be much appreciated if I could get some help to resolve this matter. It is very disappointing when I think about our trip to Cancun because of the situation we are in now. I will continue to do what ever I can to prevent other people from getting into this kind of situation with Krystal.
Antes de que pasaran los 5 dias que son establecidos por la ley par apoder cancelar un contrato de tiempo compartido y hasta el día de hoy 10 meses después es lo que tenemso mi esposo y yo intentando cancelar una membresia con Krystal, estamso cansados de sus mentiras y groserias, ni siquiera nos contestan el telefono, los correo nos lo socntestan tarde y con respuestas absurdas, nos robaron $20 mil dólares!! y queremos recuperarlos.
hace aproximadamente 6 meses, mi esposa y yo fuimos a Cancun e invertimos en un tiempo compartido, no lo hemos utilizado aun pero queremos cancelarlo y recuperar el enganche;hemos tenido dificultades para comunicarnos y tenemos entendido que solo tenemos 5 dias para cancelar, nos gustaría recibir un consejo y saber si es posible cancelar el contrato y recuperar nuestro dinero aunque estemos excedidos de los 5 dias.
We have a contract with Krystal International Vacation Club which I believe was fraudulently presented as an investment opportunity. We now have $30,000 of credit card debt . we feel trapped in this contract and would like to get out.
tengo mas de 2 años pagando mi membresia y ya no la quiero, he pagado mas de 70 mil pesos y para como estan los tiempos de dificiles no pienso regalarle mi dinero a nadie. Ya les explique toda mi situacion y cada que les hablo para que me den una solucion me comunicn con una persona diferente a la cual tengo que volver a platicarle toda mi situacion y no me han ayudado en lo absoluto.
I purchased a unit at Krystal recently and was completely duped. I should have known when they were bragging about how much they make every year in timeshare sales...laughing all the way to the bank with my money!!!! I'm a single mom and work for a nonprofit organization. I thought I was purchasing something that we could enjoy and look forward to and this has jettisoned me into some serious financial hardship. I just can't believe it...
they convinced us to pay in full because that would be the best way to rent out our property because they give first priority to those who don't owe on their property. It gets better! They also told us that if we paid it in full and weren't happy at any time in the future then the developer would buy back the property at a lower price than we paid, it would most likely be half the price. We are out a lot of money!! Our biggest concern is that if we "give" back the week and jut stop paying the maintenance it will affect or show up on our credit.
We purchased a 1 bedroom unit every other year in Puerto Vallarta in 2002. We have used it every otehr year and have had no problems to complain about. If we had a problem arise I talked with the members office on PV and they took care of it. We were asked to upgrade to a Villa in 2006 and turned it down. they later comtacted us with the offer of a 2 bedroom Villa everyother year for no cost. We ended up taking it and have again had no problems. We have stayed and used the lock off option so we could stay for 2 weeks and had no complaints. They have raised the maintenence fees since we first started. We also have used the K Plus numerous times and stayed in the hotel part for $79 a night for an ocean side room.
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