QUEJAS de Tiempo compartido en PUNTA PACIFICO/ENCANTO BAHÍA

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We are scammed by this company back in 2013 when it was called La Jolla. We have bee contacted by a "firm" saying they have been appointed by the P.G.R. to help receive some of our money back. Is this legit? This is what the message states:

Asesoría Juridica Bayardos is the entity appointed by P.G.R. to filter and conduct investigation on all victimized foreign vacation investment owners and present them to CONDUSEF for restitution. P.G.R. in conjunction with CONDUSEF have seized a number of financial accounts and real estate assets amounting in millions of dollars from a number of “Resort Marketing and Timeshare” call centers and scam offices involved in fraudulent transactions within the timeshare industry. We have attained catalogues with hundreds of unaware parties’ names that were violated through these fraudulent activities.

It is unfortunate that we found your name and basic information through the attained catalogues. It has been confirmed that you may be eligible for restitution based on the information that was seized by P.G.R. At this time it is not known what dollar value you are privy to. We will need to instruct our verification department through allegation forms so that we have authority to initiate a formal complaint to be approved for restitution. We require your return documentation to move forward.

Por propia experiencia puedo decir que este resort no es para nada bueno, cuando compramos la membresia nos bajaron la luna y lae estrellas, una ves que estas con ellos no quieren saber de ti, ni siquiera resuelven los problemas y no te devuelven la llamada.

Punta bahia al principio parecia ser una buena opcion para vacacionar, incluso hasta como inversión, la realidad es que esta muy lejos de esto, estas personas son unas estafadoras que no tienen palabra.

esto de los tiempos compartidos es un lio, lo hemos entendido por las malas, estas personas de encano bahía no son la excepción, mis padres estan en un gran problema por culpa de estas personas y su fraude con las membresias de tiempo compartido.

Tenfan mucho cuidado con estas personas, mi familia compro con ellos y nada de lo que les prometieron han cumplido, es increible que van para 4 años y aun no logramos solucionar la situacion, no caigan en sus presentaciones de tiempo compartido.

We bought in 2008 when it was La Jolla and stayed away 2 years as they asked us so they could make more sales and we never got compensated like they said they would. We let it go as it was not that important to us. In 2013 we bought more points so we would have a longer holiday so, so far, we have quite a bit of money invested. When it was time to book some weeks, I could not get in touch with them; they had changed name and email. I finally found them and booked. That was two years ago. For over a yearnow, I have been trying to book but I get no response. They are ignoring me. I found out that they changed name again and they are still advertising on many sites. How can they get away with that. I don't know what to do! How can we tell people to stay away from this place?

Hola Carlos, donde podemos localizar a estas personas?