QUEJAS de Tiempo compartido en PUNTA PACIFICO/ENCANTO BAHÍA
Punta Pacifico, Encanto Bahía, Diamond Bay by Bloom

- Razón social
- Compania Hotelera Nadia S.A. de C.V.
- Localización
- Mazatlan
- Compañías de Renta
- Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
- Representantes
- Alfredo Marcq, Vladimir Jimenez.
Nombre Legal
Compañía Hotelera Nadia S.A. de C.V.
Ubicaciones de Venta:
Mazatlán, México
Empresas de Renta Asociadas
Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
Representantes
Alfredo Marcq, Vladimir Jiménez
Antecedentes e Historia de Cambios de Nombre
Punta Pacifico (originalmente comercializado como Encanto Bahía propiedad fraccionada) es un complejo turístico ubicado en Mazatlán. Si bien las quejas antiguas en línea describen frecuentemente esta propiedad como "en construcción" o "parcialmente construida", el complejo físico está ahora completamente terminado y actualmente opera bajo el nuevo nombre Diamond Bay Boutique Resort By Bloom.
Sin embargo, la finalización del edificio no borra la problemática historia del operador. Esta propiedad ha pasado por un claro patrón de cambios de nombre para distanciarse de la publicidad negativa. Defensores del consumidor han rastreado sus nombres comerciales de la siguiente manera:
La Jolla → Punta Pacifico / Encanto Bahía → Diamond Bay
Cada cambio de nombre parece haber sido implementado estratégicamente para deshacerse de un creciente historial de denuncias por estafa, quejas no resueltas y malas reseñas, mientras que el operador subyacente (Compañía Hotelera Nadia S.A. de C.V.) sigue siendo el mismo.
Quejas Persistentes (A Pesar del Cambio de Nombre)
Aunque el complejo ahora está terminado y opera como Diamond Bay, las quejas principales contra este operador no han cambiado. Las víctimas reportan consistentemente:
- Tácticas de venta de alta presión que utilizan "garantías de reventa" falsas para presionar compras más grandes.
- Promesas de alquiler no cumplidas, donde se convence a los propietarios de alquilar sus semanas pero nunca reciben el pago.
- Extrema falta de disponibilidad para reservar, lo que hace casi imposible asegurar las fechas deseadas.
Conclusión Final: El nombre en el edificio ha cambiado y la construcción está terminada, pero las tácticas de venta, las violaciones legales y los agravios de los consumidores siguen siendo idénticos. Si está considerando cualquier compra, intercambio o alquiler que involucre a esta entidad (bajo cualquiera de sus nombres), proceda con extrema precaución. Siempre verifique sus derechos de cancelación de 5 días bajo la ley mexicana y rechace firmar cualquier renuncia que intente anularlos.

In March 2010 we fell for their scam. They sold us on trading in our 2 timeshares that we already have in Mazatlan plus paying $6,000 for them to sell our timeshares for us. We called them and sent them an email the next day that we wanted to cancel. They told us that we should come to the resort and they would settle it for 10% of what we paid. We knew that in Mexico there is a consumer protection law of 5 business days to cancel a contract like this. We kept contacting them and they kept giving us the run-around. We also visited PROFECO within 2 days. Finally after a year we got a cheque from La Jolla for $1500 (not $6000) which is not cashable here in Canada. We’ve asked them to wire the money and have given them all the bank info they would need a few times, but they refuse to do that. Then they sent another cheque, the same thing, not cashable. They are just trying to drag this out and make us give up. They don’t obey the laws of Mexico. We wish we’d never gone to their presentation.
I purchased a RCI points timeshare through La Jolla Boutique Resort Mazatlan. They are no longer affiliated with RCI. We have been unable to book a vacation there, nor can we use any points. I can't even find contact information to email the resort.
I purchased 24000 points at La Jolla in Januaryof 2011. They promised to buy my mayan palace timeshare within 120 days. It has been 9 months and I have not recieved anything from them. Also I have tried to schedule a week there but have had no sucuss in doing so.
So i just got pushed into purchasing more points at La Jolla. Based on the fact they were going to purchase my old time share. It seems they have offered this before and failed to come through. Is this typical, what should i do?
Is it true. Is the sales and contract at the Boutique La Jolla a scam. Did they just scam me by getting me to purchase more points because they agreed to purchase my time share week at the INN @ Mazatlan.
They are total crooks that say we cant use what we paid for unless we pay more on and on promises, we know many others that are going to join us to teach them a lesson and keep others from getting scammed. It is a shame that Mazatlan and this industry is being degraded by this type crooks---thinking they are untouchable because they are in Mexico. We are retired and will dedicate time and $ to get these crooks shut down!
My husband and I visited La Jolla in Mazatlan and we were told if we buy at this location they would buy two of our other time share properties which they would use for marketing purposes. We were told that we would receive the money which would be deposited into our checking account in no more than 45 days. They told us that the paperwork would state no more than 180 days. The 180 days have passed and we have not received a penny and are getting the run around from La Jolla. We were simply assured that La Jolla would use them for marketing purposes and would make hundreds of thousands off of our properties. We are making 3 big credit card payments every month while waiting for the money that will never come. At the very least, I believe La Jolla needs to reimburse us for the full price of the timeshare we purchased from them, only after they made false promises to us. They should not be allowed to continue doing business, they are flat out stealing money from your tourists.
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