QUEJAS de Tiempo compartido en PUNTA PACIFICO/ENCANTO BAHÍA

Totally true, they prefer that the client don't use the timeshare week, they're a fraud!!! I want to cancel my timeshare!!!

We where also promised that they would sell our timeshare for almost double we had paid for. Gave them a down payment. And we where told by Alfredo we would close in 180 days and this was back in March 2013 and haven't heard nothing from them. Have called TPS several times and no answer.The reason I found out about the scam was because I lost the address to send the payment and all these scam stories came up. I started investigating and wowwww so many people have been scam also. Sooo sad they are doing this to so many of us that work hard for our money. My parents are Mexican and I'm Mexican-American so is my husband and they put my race to shame. My husband and I had been suspicious about it for a while but we where hoping for the best. I'm so upset, stress and depressed cannot believe we fell for their stupid scam. Hopefully others see this and don't fall in their lies. I'm never ever doing any sort of business in Mexico or any other country.

I visited Mazatlan in May. I was approached by a man in a local restaurant to take a tour of LaJolla and I would receive 2000 pesos in return. My friend Katie and I went to the breakfast and presentation. We were presented with the information and informed them that we could not afford to join. We mentioned that we had two other timeshares and could not afford another, that is when they brought out Alfredo to tell us he had good news. He said he could buy our timeshares, buy some of our points from La Jolla , give us extra points so we could purchase airline tickets to spend a week in Europe. The price he quoted for our timeshares were way above market value. He brought out papers for us to sign and said he would email the contract info to my email. Needless to say when I returned home, I realized I was required to pay a $899 fee for marketing and processing fees on each property. I was given a bank account to send my money to in Mexico. It was at this time I started to research this resort and found out that nobody got their money for their timeshares. People also reported that they could not get airline tickets for points either. I maxed out my credit card and do not have the money for the marketing fee. They can not guarantee that My timeshare will sell and that was the only reason I agreed to buy into La Jolla. I haven't been able to sleep since as I am now hurting financially because of their deceitful behavior. I did not nor intend to send them that $899 as Even though they promised to give it back, I will probably never see it again.

My family went to Mazatlan for the first time 12/12. We were approached by a very nice gentleman that asked if we would be willing to attend a time share presentation in return we would get $150 dollars US and breakfast. We originally said no, but he went on to tell us about his family and he only gets paid if someone attends the presentations. We reluctantly said yes. We met the next day and he took us to La Jolla, right before we pulled in to LaJolla he told us he had to ask us something and had prayed about it the night before. He asked if we would be willing to take $100 so he could have $50 to support his family, of course we said yes (I feel this was a scam too). We met with a very nice female for the presentation and again no intentions of buying. She then told us about using our points for airline tickets and had a laminated sheet that had how many points needed for airline tickets. We negotiated some, got more points, no maintenance fee's and were told that they work with a company that would purchase our current time share for $30,000. We were guaranteed that within 90 days we would have $30000 in our account. I asked multiple times how I would get the airline tickets and plan my vacations. I was told over again and again that I was buying La Jolla points and that all I had to do was call the toll free number to La Jolla and they would take care of everything for me, the airline tickets and my accommodations. We were shown a catalog of places we could go and also told that if we wanted to go somewhere that was not listed to just call and they could probably find someplace for us. I had a credit card with me, but no intention of purchasing so when we decided to purchase I said I had to get a different card. They got me a taxi and the lady we were dealing with went back to my resort with me. My husband and kids stayed there and looked around. On our drive to and from the resorts we talked about our families and she invited us to dinner one of her favorite restaurants. We finished the purchase and left. That night we did meet for dinner and she took care of the bill. We had a nice dinner and good conversation. I wanted to get airline tickets and plan our first vacation using LaJolla points. I called La Jolla which is what I was told all I would have to do. I was informed from La Jolla that I needed to work with HSI. I called HSI and tried to use my points for airline tickets and that does not work. I explained to HSI that I wanted to use my points and was told that does not work that my points were for La Jolla, I could trade some points in, but regardless it was still going to cost me money. I asked for our money back but that is not an option, they offered me more points, but to me they are useless. I am very embarrassed that I was taken in by this scam.

I purchased in December 2012 under the guise that TPS Atlanta would purchase an old timeshare that I had for $27,500. That was more than double what I paid for it. Upon my return to Canada I discovered that this was a scam. I had my credit card company dispute this transaction and four months later they were successful. Shame on you Jaime, Alfredo, Manuel and Rochelle for your dishonesty and lies. You truly leave a bad taste in my mouth and a little less respect in my heart for Mexicans.

we attended a presentation friday april 26 2013. Alfredo offered to buy all of our 4 timeshares and guaranteed we'd receive $122,000 within 30 days. That's more than we paid for them! Of course we had to buy a timeshare at his ugly little property. That, and promises of no maintenance fees, airfare with points, etc had us thinking WOW. It was all very convincing and believable but TOO GOOD TO BE TRUE. That night, back at our hotel, we researched online and found lots of complaints. We called our credit card company and told them we had been scammed! They listed it as stolen/lost and did not forward payment to Lajolla! Whew!! Close call.

We, too, got scammed with over $10000 for selling the current timeshare and buy La Jolla's and never got the money back. We have to organize a class action lawsuit against these liars and stop them from doing such business.

The La Jolla resort is run by dishonest individuals. We bought in and returned the next day for a refund because we realized we were scammed. We had to fight to get in. We were lied to again when we were assured that we should check out VIP vacations. Give it a chance and then they would promise to refund all our money. No questions asked. The manager shook our hands. Gave us his promise and word. He said we could trust in the situation. We believed again. So stupid. I guess we really wanted to see the best in the situation. We checked out VIP. It was all fake. So we asked for our money back. We were told yes and then we waited and waited. After a dozen calls....still no money. And nothing to show for what we invested. A total scam. They got us once, but never again.

We recently "Upgraded" at La Jolla because we were sold on using our POINTS to pay for airfare and being able to use at other resorts through HSI. ha Ha on us. The points from La Jolla are not given to HSI. HSI does nothing with La Jolla. We are also not able to use the airfare option - points don't mean a thing.
Your points not used for 2012 will be transferred over to 2013. If you don't use them within 2013 - you loose them ad you can only use them to rent units at La Jolla.
They also indicated you can use your points in Puerto Vallarta - guess what. Not that easy. They book at a couple resorts but you get what's left after those resorts service all their folks. You can probably guess how easy you will get this. NOT.
Also you can bet the NEW MANAGEMENT is a joke. The same BIG GUY enforcer is still there smoothly pushing the crap and sucking in folks daily.
What we did find heartening was that they had only 2 or 3 victims each day to give their presentations to so maybe folks are getting smarter. Wish we would have been smarter and kept our money in our pockets.

The 'announcements' that La Jolla Mazatlan complaint have decreased has to be a lie. I call regularly trying to get anything out of them in return for the huge amount of money they scammed from us last winter, but they always promise to return my call and never do. I have tried to wait on the phone, but it does no good. Anyone who tries to deal with this company is going to be unhappy. I now keep paying interest on the money I borrowed on their promise to return it within 120 days and I know I may as well admit that I have been a fool and that I will never see my money again. And the wonderful travel system they promised to introduce us to which would give us upgrades and great locations? Not one word.