QUEJAS de Tiempo Compartido en MAYAN PALACE

My husband and I just got back from Cancun this week. When we arrived in Cancun, we were approached at the airport by a man who offered us tourist information and a free breakfast at a "Mexican owned hotel" to introduce us to the hotel. He never said it was a timeshare presentation. We did not realize this until after the next day when we looked at the paperwork he had given us, but there was no number or contact information on the paperwork so we had no way to call and cancel. We decided to go ahead and attend the breakfast and what was stated to be a 90 minute presentation. We were taken to the Mayan Palace in Playa del Carmen and were there almost all day. Everytime we said no to our sales person, a manager would come over and add more promises. We were told we could rent our weeks without a problem--they stated they were always over 90% full--and the resort would pay us money for the weeks that we rented, so that we could trade weeks through one of the resort exchange companies and would actually make money by not using our weeks. We were also told that we would not have to pay any maintenance fees if we did not use our weeks. We finally agreed to purchase a week of Grand Mayan and put down a substantial credit card deposit. When I asked about a 3 day right to cancel, which I thought was standard in the US, we were told that did not apply in Mexico. They also included an extra week for "free" if we would purchase and pay within 30 days and then offered us a free week to return this year. After we got home and started investigating this company on the internet, we realized that the price we paid was horrendously inflated, way more than the going price and what other people have paid, and was an outright scam.

we paid a rental company which Mayan recommended-they said it would be rented out in high prices (as a good investment) with no problem,, but nothing ever have happened, time has passed and we have wasted our money and weeks.

I bought a timeshare in Mexico. A company just bought one of my weeks for their group. The sale is going through but the Mexican government said I owe a tax of $1000. They said in the letter that timeshares are now subject to real estate tax if they are sold. Is this true or am I being ripped off again!!

We purchased a timeshare at GM . I was resigned to the fact that the contract was pretty clear and we were obligated by it. However, I recently learned that GM uses a 3rd party to make their reservations and that that company holds out large blocks of weeks to rent to their own customers. I was able to confirm that recently when I was unable to book a week in Los Cabos. If I don't have even a chance of reserving a desired week, I feel that is a breach of contract and I may have a chance to cancel the contract and retrieve our moneis paid.

En Enero de el año en curso nos llevaron al mayan palace de riviera maya. Alli firmamos una compra y la entrega de nuestro actual tiempo compartido. Ademas de pagar 1500 dolares con la tarjeta de credito. Ahora deberia hacer otra transferencia y cuotas mensuales. he pedido la cancelacion del contrato y no recibo respuestas del vendedor.

We purchased at the Grand Mayan. We were misled in the initial sales discussions into believing that they would rent any of our unused weeks and send us the $2,000 for each week and that they have no problem renting those weeks. Once I finally got a chance to read the fine print in the contract I found that this is not true and that rental was not provided by the resort ownership. It was through a third party that we had to contract with. I asked a number of times during the initial walk-around discussions and following table discussions about "them" taking all responsibility for renting our unused weeks and each time I was led to believe that they handled everything. I was also never told during the initial discussions that the resort ownership could increase yearly usage fees by 5% on top of an increase equal to the US Consumer Price Index. We were explicitly told that they would never raise the usage fee by more than the Consumer Price Index.

We traded four of our bought and paid for timeshares to Mayan resorts, in exchange for one of their units. we were told that within 60 days the paperwork would be ready to transfer the titles. No mention was made of us paying more fees for the transfer of titles. The salesman said "initial here, sign here, to agree to the sale your timeshares to Mayan in exchange for a Mayan timeshare." the Mayan is paid in full at the signing - their method is: open a Bank of America charge account in your name and instantly you are in debt for the full purchase price. They get your money by the time you leave and you have the debt. Within one to two months we received a call from "a title company" asking for more money $1,700.00 to transfer the titles, which we reluctantly paid. Several months later we received another call asking for more money ,this time $1000.00. Sarning to all who deal with Mayan resorts,they withhold information at the presentation and do not mention any future "hidden costs".

Reading the fine print on the airplane got me sick to my stomach what have we done...It was for the Mayan contract we signed. They had us fill out an american credit card and took the full amount.. but the made it seem like it was a line of credit...how stupid we were, I feel like they almost drugged us.

I was cohearsed into buying timeshare.  When we were at our stay they insisted that we take a tour of the resorts 90 minute to introduce the resort. We explained to them we were not able to afford the extremely expensive offer. They continue to work numbers and gave us an offer which seem to be to good to be true. Little did we know what a big mistake and a nightmare. We fell for the sale and purchase. However, on returning home after the 10 day cancellation we noticed that we were con into a contract that We would have never have agreed on. We are now stuck with this membership paying monthly installments and unable to cancel. We are paying a interest only loan for this membership which we had no clue until I started noticing the balance was never going down at all except for minimal amounts deducted from our installments. This has put us in a hardship on our income stability. We are unable to pay this.

Recently purchased vacation plan (not deeded) at Mayan Palace . They, through Sierra, guaranteed to liquidate our Wyndam Sedona plan. Now Sierra wants $500 to set up an 'escrow acct.' Says they have a buyer but so far I don't feel inclined to go further with this. Any advice?