QUEJAS de Tiempo Compartido en TAU RESORT Vacation Club

We also bought last year - with the understanding if they didn't open, we would get a refund. I have been unable to get any response to my emails now. Does anyone even know if they are still building? Has anyone used any other services to try to get out of the deal? I have been approached by several companies, but they want money up front first - we're not prepared to throw more money at this! I am hoping we can salvage something from it by using it for some trades or something as we are RCI members as well as II and San Francisco Exchange. We will be back to PV in March so will try to check on the resort ourselves.
Hazel and Don

Oh my god what a horrid scam they have 25000$ of mine- their sales pitch was if its not your complete you get the option to have all your money back- NO WAY have not seen a dime they are ignorant- i paid visa,disputed it- visa returned my money apparently temporarily its been 6 months they said it was vaild charges and i disputed it again as they money is long gone so in limbo with whether i will be getting it back or not i sure friken hope so what a absolute nightmare i am never travelling again most expensive vacation ever plus they fed us drinks before hand which pisses me off even more as this is so not something i would ever do!!! STAY AWAY!!!

Im glad the word is out and people are aware of this horrible scam. We are/were owners, we just bought in October 2012, not seeing anyhting prior to our experience....This was the most horrifying experience after buying in and were told it was a scam. it was within the 5 days when we reaserched ourseleves and immediatley contacted them telling them to cancel our membership and refund our monies. We couldnt get a hold of Tau directly so we sent a letter of cancellation to the customer service email in Arizona. They acknowledge our letter as we then recived an email from the sales rep at Tau... this all being within the 5 day cancellation period stated in the contract. We also contacted PROFECO and VISA.....after going directly up to Tau sales center on the 5th day as we were still in Mexico we had the most horrifying experience topped with total disrespect.....needles to say we are home now and have actually recived a cancellation letter in which we will be refunded within 15 days. PLEASE, EVERYONE STAY AWAY FROM THESE RUTHLESS PEOPLE. i feel sorry for the ones who waited for their so called "completion date" and if not completed were guaranteed a refund.

We have been waiting a year and ahalf to receive the refund that was guranteed in our contract if the resort was not completed by a certain date. Stay away!!!

We bought into this in May 2010 with a promise of money back if not completed by July 2011. Fast forward to Oct. 2012 and despite following all of the stated refund procedures we have not seen a dime. We also lost our previous timeshare which was supposedly to be a "trade in" for the transaction but was a whole other fradulent scam. These people are scam artists of the worst kind - run the other way as fast as you can.

There are soo many complaints on Facebook. One entry calls TAU a big hole in the ground that sucks money from tourists. How appropriate! Salespeople formTAU are so skilled in the art of misrepresentation. They do it well lying outright, then presenting you with a barrage of materials and pressuring you to buy on the spot before you can think it through. The predicted completion date has been postponed so many times that TAU has been blacklisted by several Mexican timeshare organizations. It must be nice to work with other people's money without paying any interests on it AND obtained fraudulently!! Stay away from this money sucking organization.

We are victims of this scam and do not bye from Tau. They get you to sign a contract by promising things that they will never deliver. Oui experience was getting caught by being told that we could bye for investment and they would rent our facilities every year for us through one of their sister company. We paid 400$ to their sister compagny "my preferred travel" to learn that they were not guaranteeing the rent as was promise by Tau people. Lies, lies and more lies as we go along.

Tau Resorts sold and continues to sell timeshares with a refund clause in their contract. Basically, the clause will allow you a full refund if the resort is not ready for occupation by a date specific. Our date was July 15, 2011! They still are not open and are giving December 2012 as the opening date. No way! They haven't done very much since May 2012. We contacted PROFECO as did many other owners but no one has gotten their refund as far as we know. Stay away from them!

DO NOT BUY FROM THIS COMPANY!!!!! They are the biggest timeshare scam in Mexico. They WILL NOT and NEVER had any intention of refunding anyone's money. THIS IS A SCAM!!!!

He tenido una muy buena experiencia en tau Resorts, me han dado todo el servicio que he necesitado desde que contrate, y la atención es de muy alta calidad, yo si lo recomiendo