QUEJAS de Tiempo Compartido en TAU RESORT Vacation Club

Whatever you do, DO NOT GO ON A TOUR of TAU RESORTS in La Cruz de Huanacaxtle (Puerto Vallarta, Mexico).

They are the ULTIMATE SCAM ARTISTS. I am still shaking thinking of how badly we were treated there today.

In exchange for touring this pre-construction resort, we were promised:
  a breakfast
  a 90 minute presentation
  6,000 pesos for our time
  a taxi ride to and from the resort

WARNING!!!! TAU RESORTS DOES NOT FOLLOW THROUGH ON THEIR PROMISES!!!!
BEWARE OF THEIR SCAMS AND FALSE PROMISES!!!

When we arrived at the resort for our tour, the resort manager APPROVED our invitation that had everything spelled out on it very clearly: we would be given breakfast, a 90 minute tour, 6,000 pesos for our time, and a taxi to and from the resort. He kept the invitation and said IT WAS APPROVED.

Everything was legit.

We ate breakfast with our salesman, went on the tour, decided that we did not want to buy that day, and then ALL HELL BROKE LOOSE!!!

The manager (the one who had APPROVED our invitation) came out and got very angry with us because we did not want to buy a timeshare today. Then he marched us out to a waiting taxi.

We asked him about the 6,000 pesos that he had promised and APPROVED when we arrived at the resort.

He said WE DID NOT QUALIFY to receive the gift because we did not like his product!!!!

We got upset, because the invitation did not say we had to buy a timeshare in order to receive the 6,000 pesos. All we had to do was attend a 90 minute presentation (which was 3 hours, by the way).

Then he began YELLING at us. We were shocked!! We have never been treated that way by anyone in the tourist industry in Mexico!!

When we said we wanted to warn the other people that were on tour that day he got a BODY GUARD to FORCE US INTO A WAITING TAXI!!!

We said we were going to report TAU RESORTS to the American Consulate and to the Puerto Vallarta tourism board. This HORRIBLE TREATMENT of vacationers is NOT ACCEPTABLE and needs to be known about by the authorities.

He then THREATENED TO CALL THE POLICE AND PUT US IN JAIL!!!!!!

We asked him his name. He would only say his name was "John." He refused to tell us his last name.

He was about 6' tall, heavy set and dark. Everyone around him acted like he was the owner or a very senior manager of the resort.

After being forced into the waiting taxi we were driven off the property!!!!!

If this is the way TAU RESORTS treats potential buyers, I can only imagine what they do to people once they have purchased.

LET THE BUYER BEWARE.

TAU RESORTS ISN'T EVEN BUILT YET!!!!!!

Went to the sales and got suckered in by the smooth talking sales back in Feb ruary 2012. Later found this was a fraud and complete scam. The sales staff misrepresented us and were deceitful, bunch of liars in the goods and services they will provide. Seeing more current updates is evidence that TAU is a timeshare scam and fraudlent.

To John S. John S.January 26, 2013, 12:02 am

May name Casey Owens and yes I did work for Tau resorts but I left in 2009 because it is a fraudulent company. So please get your facts straight sir before putting my name it this. You bought in 13 sir and I was there from 08 till 09.

We bought at Tau Nauhi on May 1st 2011 and since have tried to exercise THEIR REFUND CLAUSE without success. No one has gotten their refunds. I have been promised many many times that I would be paid but still no full refund! Scam outfit!

The people behind this Scam have actually done it before using different company names and different properties. They robbed even from the people working for them. Just google the name of the people behind this operation and you'll see what they did before in Puerto Vallarta, and Los Cabos. Search for Fernando de Anda, Casey Owens, Grand Baja. You'll see.

I believe the development will work out just fine. Towns like San Pancho and Sayulita were built the same way. A little trust and time! I own a home in San Pancho and 300k to 2.5mm makes me smile. My family loves living here 7 months a year. Four Seasons and St Regis are right next door. Give it some time. It will pay off!!

wer really liked the property however the resort is not built, the sales office is still there trying to SUCK people in. They can take your money and tell you that they are scheduling to open August 2013 however they can not even pay you the correct honoreriem that they promissed you, we were promised 7000 pesoe's. but they would only pay us 1/2 becuase there was a mis understanding.... on there part not us. I feel for everyone on this post that they took there money from,

We also bought last year - with the understanding if they didn't open, we would get a refund. I have been unable to get any response to my emails now. Does anyone even know if they are still building? Has anyone used any other services to try to get out of the deal? I have been approached by several companies, but they want money up front first - we're not prepared to throw more money at this! I am hoping we can salvage something from it by using it for some trades or something as we are RCI members as well as II and San Francisco Exchange. We will be back to PV in March so will try to check on the resort ourselves.
Hazel and Don

Oh my god what a horrid scam they have 25000$ of mine- their sales pitch was if its not your complete you get the option to have all your money back- NO WAY have not seen a dime they are ignorant- i paid visa,disputed it- visa returned my money apparently temporarily its been 6 months they said it was vaild charges and i disputed it again as they money is long gone so in limbo with whether i will be getting it back or not i sure friken hope so what a absolute nightmare i am never travelling again most expensive vacation ever plus they fed us drinks before hand which pisses me off even more as this is so not something i would ever do!!! STAY AWAY!!!

Im glad the word is out and people are aware of this horrible scam. We are/were owners, we just bought in October 2012, not seeing anyhting prior to our experience....This was the most horrifying experience after buying in and were told it was a scam. it was within the 5 days when we reaserched ourseleves and immediatley contacted them telling them to cancel our membership and refund our monies. We couldnt get a hold of Tau directly so we sent a letter of cancellation to the customer service email in Arizona. They acknowledge our letter as we then recived an email from the sales rep at Tau... this all being within the 5 day cancellation period stated in the contract. We also contacted PROFECO and VISA.....after going directly up to Tau sales center on the 5th day as we were still in Mexico we had the most horrifying experience topped with total disrespect.....needles to say we are home now and have actually recived a cancellation letter in which we will be refunded within 15 days. PLEASE, EVERYONE STAY AWAY FROM THESE RUTHLESS PEOPLE. i feel sorry for the ones who waited for their so called "completion date" and if not completed were guaranteed a refund.