QUEJAS de Tiempo Compartido en PUEBLO BONITO

Our  seller form pueblo bonito told us that he would rent our weeks and 1 weeks later when we called him he told us that we have to pay a fee for this happen , we do not want  to pay more money and we need to rent the weeks to can afford the membership . Please help us, we need an advise.

How we can out of our timeshare , if we don’t have a proof,  our salesman told us a lot of promises but all of them were verbal, we believed him and now we are paying the price.

My husband and  I purchased a membership at pueblo bonito  and we come back to the resort the next day because we read on internet that we have 5 days to cancel our membership, we asked for our sales person but the lady on the front desk told us that he wasn´t there so we told she that we would back later, so we back later and she told us the same story  in that moment we noticed that she was liying us and he was hidinf from us. When we got back home we until on our 5 days we sent a  complaint later to profeco and we emailed them to but we haven´t received  news yet, we are worries because we want to know if we did  the  correct process to cancel our membership.

We purchased a membership  for $56,000,  we paid in full and we got back to the resort  because we had some problems and we wanted to cancel the  membership , the  manager suggested us that we should upgrade our membership he told us several lies of course we believed him and we paid more money .

We still waiting for our check for our villa del palmar timeshare that the salesman from pueblo bonito told us we were going to get, he told us that he would sell our timeshare in 120 days,  and with that money we could pay our current timeshare with pueblo bonito, at this moment are more than 120 days and we haven´t received even a call from him, somebody know what we have to do in this situation?

When we bought a membership at pueblo bonito the sales person took  a property that we owned as a part of our payment and we made a payment for $8,000 , 6 months later the seller called us and said if we wanted the old property we need to pay him $7,500  we told him that we don´t wanted that property anymore and that we accorded that he would sell our old property and we only have to pay  the rest of the  bill, but now he told us that we have to pay $7,500 more for our old membership and  also we have to pay the total purchase price for our pueblo bonito membership.

Pueblo bonito lie to us and sold us  a membership with lies,  the salesman told us  several lies  but none of them were in writing , the writing inf the contract is so small that we were not  able to read it, also  they pushed   us to sign the contract  and they never told us that we have 5 day to cancel the contract , we have read some articles on internet and we discover that several people are victim of this resorts, now we are looking the way to cancel our contract but it seems it is not so easy but we still keep fighting, if somebody knows the way and can help us please let us know.

I was up date with all my payments for my membership at pueblo bonito and at the moment that I called to make a reservation they told me that to can make a reservation I need to be update with all my payments I  told her that I did all my payments and the lady told me that there is a payment that I didn’t pay she said that it was a “especial fee” I´m do not going to pay  all the fees that they invented just because they had a bad year.

Cuando nosotros fuimos invitados a la presentación en pueblo bonito jamás  nos imaginamos  a que nos estabas enfrentando de haber sabido que las cosas serían así jamás hubiéramos asistidos. Nos vendieron una membresía con puras mentiras jamás nos  dijeron algo sobre mantenimiento, o las condiciones para poder hacer uso de nuestra membresía, ahora que hemos leído con detalle nuestro contrato no estamos para nada de acuerdo con lo que estamos pagando, tengan mucho cuidado y lean muy bien su contrato antes de firmarlo es el mejor consejo que puedo darles.

We purchased Villa #33 in the Montecristo Estates in 2006. At the time of purchase we were told there would be 2 different golf courses in our developement. In fact, we are in possession of the "Draft Master Developement Plan" showing the 2 golf courses. We were at the villa this August 2010 and where they show  Phase 1 East 18 hole golf course there are now houses. We serious doubt there will ever be a golf course in the entire developement. In addition, we are being charged exorbitant maintenance fees when in fact articles are not being replace or repaired, they are being transferred from house to house. The computer in our house says it belongs in Villa #27. They are moving items around depending on occupancy and charging the owners for repairs they are not making. They are not fixing anything. Owners are being charged for the Letty Coppel Foundation when we use the villa and in our maintenance fees without the owners consent. They tack this charge on your bill as a daily rate. We refused to pay that charge and will contact Member Services this year and refuse to pay this charge in our maintenance fees. Obviously the salesman, Mark Maurer sold us a "Bill of Goods".