QUEJAS de Tiempo Compartido en PUEBLO BONITO

I have been scammed by Pueblo Bonito in Cancun,Please help me get out of my timeshare. We still owe about $9K and have given away all the money to scamers that I intend to. Frustrated and desparate.

We have been owners at Pueblo Bonito Emerald Bay for 5 years and have spent at least 12 vacations there since then.  We have had a many great experiences at Emerald Bay including our dealings with our sales person and the sales manager.  Unfortunately we went to Sunset Beach and assumed the same principals applied to the sales staff at Sunset Beach...IT DOES NOT!!!  We were lied to multiple times in our dealings with the sales staff and management.  They tried to deny us our right to cancel the contract within the 5 day "cooling off period".  If your 5 days are up then I'm afraid you are stuck with the contract, but if it is not than you have every right to get all of your money back!!!  Contact the Mexican consumer affairs office and educate yourself to the law.  Unfortunately there are a few sales people at this resort tarnishing the brand, but if you look beyond those people you will find the people that work in the resorts to be some of the kindest and most helpful people you will ever meet.  I would like to say thank you to Oscar, the doorman at Sunset Beach, it is his kind words that I choose to remember when I think of Cabo. Remember you do not have to buy a timeshare to enjoy the resorts and the wonderful staff they employ at any of the Pueblo Bonito Resorts, you can usually find a good deal on Expedia or Orbitz. 

Tengo problemas con Pueblo Bonito Emerald Bay Mazatlan, compré una suite presidencial. Ya hable para cancelar,pero me dicen que no es posible, que si cancelo piero todo lo que ya pague que son $4,000usd.

We almost bought into this thing on the spur of the moment.  Never sign a 30 contract after a margarita and with a company that says you must sign today to get our great deal.  The salesman turned from a really nice guy to a jerk when he found out we weren't buying.  PS Don't actually try to drink the free Tequila they give you, you will feel so bad the next day you will think you actually fell for their 'deal'.   

I signed contract and emailed to cancel and was told someone would get back to me ASAP  and I have not heard one word from them I paid $6000 as down payment but really wish to get out of this contract and get my money back.

Emerald Estates. Told we could rent the unit, used the rental company they suggested and never rented, told we could exchange the unit within the RCI network, not true for villas, told could rent one week to pay the maintenance for both weeks,never rented, told good investment . My husband and I travel frequently and were looking forward to exchanging our unit for others in the RCI book that they gave us. Imagine my shock when I found out I couldn't even exchange my unit!!

hola, buenas tardes, como muchas de las otras personas también sentimos que fuimos victimas por parte de un vendedor de Pueblo Bonito, fuimos tontos al no leer completamente el contrato en el momento, pero ellos se asegurar de que no lo hicieramos y de que creeyeramos todas sus mentiras, tontamente caímos y ahora estamos teniendo problemas para librarnos de este contraro. Mi esposo llamó la semana pasda para ver que podiamos hacer y siempre es la misma nos dicen qu enos van a regresar la llamada y eso jamás sucede, estamos muy desesperados y ya no sabemos que hacer, si aluien puede ayudarnos, hagasnolo saber por favor.

My husband and I have been victimized by Pueblo bonito in Mexico.We bought a time share, we were misled into buying it while visiting there in 2008 and we have tried to get out of it ever since.

We bought a timeshare at Pueblo Bonito.It was presented to me and my husband as an investment opportunity and 100% rental,it will pay for itself.Was also told will be able to sell existing timeshare and will use the monies for payment of the downpayment.My husband was sold on this but me,it took awhile realizing we can't afford this financial responsibility but against my better judgement and high pitch sales pressure and him repeating over and over it's a guaranteed rental,I signed the contract.I was told to I can't change my mind since it's a foreclosed property.Fast foreward ,came back in US and did my own research,found out that there's no market for timeshare.

Hola tengo dos tiempos compartidos uno con sunset group en Cancún y otro con pueblo bonito emerald hay en mazatlan. los 2 me dijeron mentiras  uno me prometio vender mi otro tiempo compartido y el otro me dijo que iba a rentar mis semanas que tengo con ellos , mediante su compañia de rentas, me han cobrado muhco dinero y no he visto ninguna ganancia.