QUEJAS de Tiempo Compartido en EL CID RESORTS
El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozum

- Razón social
- El Cid Vacation Club S.A. de C.V.
- Localización
- Mazatlan, Cancun, Cozumel.
- Agencias de cobro
- Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
- Compañías de Renta
- Phoenix Vacation Property Management, Platinum Exchange Services Corp.
- Representantes
- Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas
Quejas comunes:
- Los vendedores ofrecen a los clientes falsas promesas de descuentos en tarifas aéreas, cruceros, alquiler de coches etc
- Los vendedores afirman que los puntos tienen más valor de lo que realmente tienen con fines de intercambio.
- Los clientes se envían el contrato completo en un CD a su domicilio. Ellos no reciben una copia completa para revisar y decidir si desean o no de cancelar dentro del período de rescisión cinco días permitidos por la ley mexicana.
- Los vendedores ofrecen para revender el tiempo compartido antiguo o la entregue o intercambie para que el cliente sólo es responsable de las cuotas de mantenimiento para el nuevo tiempo compartido. Esto nunca sucede.
El Cid Resorts Mazatlán
sin costo al
01 800 716 98 00
Directo:
011-52-(669)-913-3333.
Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
sin costo al
01 800 003 62 92
Directo:
011 52 (998) 872 8999
El Cid la Ceiba Hotel de Playa
llame sin costo al
01 800 670 32 77
Directo:
011-52 (987) 872 08 44
Just like all of the other complaints the tactics are the same and we were pressured as well.
We have been screwed so many times trying to get our timeshare sold. I would like to get in touch with you to see if you can help.
I am currently unemployed and am unable to continue to pay. what should I do?
I will not stop until I get my money back and I will post my experience in every page on line
Yo también me dejé convencer, lo tomé en abril de este año y mis derechos empiezan hasta Octubre , firmé el contrato y ahora no puedo pagarlo porque es en dólares, no se como hacer para cancelarlo sin dañarme económicamente.
Pues igual a mi me engañaron con miles de promesas falsas y no cumplen nada de lo que prometen.
Yo lo pague de contado y ahora no se que hacer con el, cuando necesito reservar no hay cupo. nunca
Went to a presentation in Cancun based on a promise that I will get my car rental fee back , a free breakfast, and my 20 dollar deposit back, if I go and "see the hotel". So here are the facts. I got a free breakfast and it was good, except I was eating it with a sales guy sitting next to me. Then I did have to attend 3 hour tour which was telling me that this is a 5 star place, but I could tell it was at best 3 start establishment. Then the pressure started in a presentation room with very loud music and the sales guy yelling how great they are. We said we are not interested, but they would not take no for an answer. I was then visited by a supervisor that looked more like an enforcer and he kept asking why aren't we going to go for the deal (which was outrageous, they wanted 5K up front, and more money every month). After we said no again, we got a "developer" representative, and again we said no. Each person we saw was ruder to us, and abrupt and very unpleasant. Finally they said
“get out of here, go get your money”. And then I was sent to 3 different people and I DID get my money that was promised, but let me tell you right now it was definitely, definitely not worth the hustle. Please avoid the '"free breakfast and money back" tricks, you will end up with a ruined day, and it will make you upset.
siempre me ofrecen miles de cosas para que compre cada que me hospedo ahi, por suerte he aprendido a decir NO
I went to a timeshare sales presentation because they offered me some gifts, but trust me no gifts are worth the pressure
me ofrecieron miles de descuentos para que asistiera a una presentacion y me forzaban a comprar con miles de engaños, menos mal que no acepte
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