QUEJAS de Tiempo Compartido en EL CID RESORTS

I have a hard tiime to cancel a contract with EL CID at Cozumel . I emailed and faxed within time allowed to cancel my contract . They really try to ignore . They charge my creidit card I have to to put a pendiing case to stop them . Finally I have to cancel my credit card to stop them from charging .

El Cid resorts are VERY NICE ... it's the timeshare salespeople that are aggressive in their practices and you can't take everything they say as a guarantee or promise.

My advice is to stay away, far far away from El Cid and their sales people. Its nothing but a scam to get your cash.

We came to Cozumel island, Mexico for a vacation. At the airport we were offered a free car rental valued at $500 for “visiting a new Hotel El Cid in Puerto Morelos, Mexico”. We were told that this is a new hotel, and they want us to check it out, so we will stay there in the future. There was no mentioning of timeshares or timepoints during the free car rental offer. When we visited the hotel we were given a presentation about timepoints, hotel tour and an offer to sing a contract. We were not well prepared for the offer and did not even have reading glasses to read it carefully. The verbal offer looked good and we signed the contract and paid a down payment of $8000. After returning back from the vacation to USA, we had read the contract closely to find many differences between the verbal offer given to us.

We got scammed out of $27,000. Everything sounded good in the beginning. Not knowing that they had misrepresented their form to us, tricking us into signing something we don't know about.
All the fraudulent statements and actions, misrepresentation, and deceptions were part of their grand scheme to get us to purchase a vacation membership.

I am very frustrated because the way El Cid has treated my husband and me; we bought a timeshare with them. And now we want to get out.

I purchased a timeshare at el cid because they told me they were able to sell my old timeshare which at the time was a more expensive timeshare at velas i ended up buying at el cid for a really cheap price, the problem is that they didn´t sell my time share instead i now own 2 timeshares.

I am a victim of this timeshare too and I have been paying every month for more than 3 years now. This time, I wanted to cancel my membership because of the bad experiences that I have with this company, and for charginng me unathorized amounts. I am so desperate to really get out from this trap. This El Cid company is worst. I also read numerous complaints about this timeshare scam which made me want to stop my membership asap.

They're one of the most fraudulent resorts, in my opinion. I'll never buy a timeshare with El Cid.

I have a love/hate relationship with my El Cid timeshare. However, their system for using RCI for trades is, I think, a pain. I still hold out hope that they will change it.