QUEJAS de Tiempo Compartido en EL CID RESORTS

El Cide is a total rip off. They make so many promises, then you try to use them and there is always an excuse. For example, we upgraded to Diamond level and were promised we have a guaranteed room whenever we want to come out. The first time we tried to reserve a room, we were told they were full. This was for mid May, before most schools are out. They will tell you anything to get your money.

Bought 300,000 points for $37,000 US. Was given a members directory after paying and lo and behold the directory contradicted what we were told. For example we were told we would get 25% off rooms at El Cid resorts but what we found out was that this is only available in Mexico resorts. We were told we can book resorts anywhere in the world but was not told that we first have to transfer the points to RCI and then book. They misled us into how many rooms we can get for our points. I will not recommend this to anyone. Would like to sell.

tengo contrato con el cid desde el 28 de marzo de 2013 y quiero saber si puedo cancelarlo y de ser asi cual seria el costo. Muchas gracias por su atencion y pronbta respuesta.

This is really one of the most fraudulent resorts.
In general, the hotel is so pretty and confortable, but about timesares are abusers.
Don't ever get a timeshare with them.

I would like to share with you what happened to me with my husband, we went to Mazatlan, Sinaloa to take a good holiday and people of El Cid Marina told that we would receive a breakfast, tours and others if we accompanied a talk . The next day we went and thought it would be a good choice to stand out we could rent the timeshare and recover the investment, which is not true, we could never do it, we would have a number of points to travel around the world and always find vacancies where we wanted, something that did not happen, in short, everything that we were told about the timeshare has been a real fraud, invest too, a deposit of 200,000 pesos and could not keep paying, so we approach PROFECO, truth have a department full of such complaints and we had sessions, but did not get anything.

Hi! I have the same problem, I think maybe timeshares could be good for families who usually travel, but for families who only travel ocassionaly aren't good. Before signing read the whole contract. And I prefer not to get timeshares any more.

I have also had the same problems with El Cid and lost money because of it. I am in contact with a company who is sorting it out and helping people get their money back if anyone wants to join too? My email is [E-mail] if you want any info or want to talk about it.

Vacationed in Mexico in March of 2012. Went to the timeshare presentation, spent over $20,000 on what we THOUGHT & were TOLD would be enough points for a 2 bedroom unit each year. Come to find out that we spent ALL this money on points that will only get us a 1 bedroom unit. Were also given a VIP certificate for additional points which would allow us enough to get a 2 bedroom unit, but each time I call to book & bring up the additional points we supposedly received, I'm given the runaround, (system down or the person that handles VIP points isn't here & will call you back...never received a call yet). SO unbelievably angry! My husband is planning on contacting the Mexican government, not sure how much that will accomplish, but we also plan on spending A LOT of time on any & all vacation blogs/websites in order to get the word out about what a total scam this place is!

hola yo tengo el mismo problema que andrea simon con el mismo desarrollo el hotel el cid, solo que yo di 40mil. pesos eso fue el 20 de octubre del 2012 me gustaria saber como puedo cancelar el contrato y si es posible recuperar algo de mi dinero, tambien me gustairia saber cuanto me saldrian sus honorarios muchas gracias espero su pronta respuesta porque me urge cancelar esto antes de enero que es cuando se supone que me van a empezar a descontar las mensualidades muchas gracias....

We bought and upgraded too, thinking all the problems we've had would be resolved. Well......it didn't happen and has gotten worse. We've been jipped out of our promised points, number of bracelets, etc. Would really like to find an honest way to get our money back and get out of this thig!