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QUEJAS de Tiempo Compartido en EL CID RESORTS

El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozum

QUEJAS de Tiempo Compartido en EL CID RESORTS
Razón social
El Cid Vacation Club S.A. de C.V.
Localización
Mazatlan, Cancun, Cozumel.
Agencias de cobro
Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
Compañí­as de Renta
Phoenix Vacation Property Management, Platinum Exchange Services Corp.
Representantes
Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas

Quejas comunes:

  • Los vendedores ofrecen a los clientes falsas promesas de descuentos en tarifas aéreas, cruceros, alquiler de coches etc
  • Los vendedores afirman que los puntos tienen más valor de lo que realmente tienen con fines de intercambio.
  • Los clientes se envían el contrato completo en un CD a su domicilio. Ellos no reciben una copia completa para revisar y decidir si desean o no de cancelar dentro del período de rescisión cinco días permitidos por la ley mexicana.
  • Los vendedores ofrecen para revender el tiempo compartido antiguo o la entregue o intercambie para que el cliente sólo es responsable de las cuotas de mantenimiento para el nuevo tiempo compartido. Esto nunca sucede.

El Cid Resorts Mazatlán
sin costo al
01 800 716 98 00
Directo:
011-52-(669)-913-3333.

Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
sin costo al
01 800 003 62 92
Directo:
011 52 (998) 872 8999

El Cid la Ceiba Hotel de Playa
llame sin costo al
01 800 670 32 77
Directo:
011-52 (987) 872 08 44

Para recibir más información sobre un tiempo compartido en El Cid y cómo cancelarlo, envíe un whatsApp al +52 333 239 6589, rellene el formulario en la sección de contacto o llámenos al +52 334 162 5467.

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Lea lo que otras victimas de fraude en tiempo compartido dicen.
343 Queja(s)
  • Jeff Abril 12, 2012, 10:11 am

    The salesman told my wife and I many lies and we just want out. The point swap and rerent are non-existent and they gave us a rental company to sell for us then once paid to sell we never could reestablish contact. This was part of the sales tactic in order to get us to sign. Sierra Rental would rent our timeshare for $4,000 the first year and it would pay for the timeshare.

  • debbie Abril 12, 2012, 10:11 am

    We were also foolish and got hooked into the "We will have our reputable company sell your existing timeshare". Cecil Jenzen was the salesman. We have not heard from either the company that was supposed to sell the time share or Mr. Jenzen.We reaize how foolish we were to not have sold first and bought second. Will NEVER go to another time share presentation. My husband and I are both well education people, you would think we would know better.

  • Gibson Abril 12, 2012, 10:11 am

    We purchased an El Cid timeshare in 2003 and we were very mislead on how we could use it. We were told the 'points' would accumulate and we could save them up for an exchange, however, this is not true and we never have enough points to exchange. We have been unable to ever use it and the only thing we have ever done is pay monthly amounts for no vacation. We are tired of paying for nothing.

  • CathyWhite Abril 12, 2012, 10:11 am

    I purchase El cid timeshare on August 2009 November 2010 in Cancún, when I came back from my holidy I started searching information and the only thing I see is scam. I make a 5000 deposit.There is a way to cancel this contract before I will wasting more money?

  • Samantha Bassils Abril 12, 2012, 10:11 am

    We purchased a Timeshare from El Cid. We have tried to use it to no avail. We have contacted El Cid re cancelling and they say we can cancel but they will keep our deposit. We have disputed the charges with our credit card company and so far are winning. However, this is only for the deposit. I have to dispute the balance, which is charged every single month.

  • Thomas Abril 12, 2012, 10:11 am

    I purchased a timeshare under a weeks program to start then on my first vacation was convinced to switch over to a point system and was up sold to paying a bigger payment which now has increased my maintanence fees. I can not afford this payment and extra fees.

  • Irlous Abril 12, 2012, 10:11 am

    I just bought a time share based on their purchasing my other time shares. I see on the internet that they promise this but dont come through. I paid $12K for their share

  • El cid scam Abril 12, 2012, 10:11 am

    When I went to Mexico in November I purchased a timeshare El Cid Recreaton Club. I was in a cruise and did this in a couple of hours due to time. I felt pressured and should not have signed the contract. They said I could sell if I did not like the plan. They sent me a bill and I paid half of the timeshare on the credit card  they sent me . Then they sent me a bill for $100, an assessment charge which I paid, I then received a 3rd bill for maintenance fees for 2010 . When I called and said I did not purchase until Nov and did not own the entire year  they said I had to pay it as it would be maintenance from 2010 until Oct 2011. I told them I wanted to get rid of the timeshare and they said I cannot. I told them that the salesman said I could sell and they said this is not so? This was purchased in Nov 2010 - I was told that in Mexico they did not have a rescision of contract; however on the internet there have been other complaints about El Cid indicating that there is indeed 5 days to rescind a contract and I was never told about this.

  • Joshua Abril 12, 2012, 10:11 am

    My wife and I  purchased a timeshare at El Cid while on vacation . Now that I am trying to book a holiday I am discovering all the lies we were told. First off, they promised us that they were able to get us huge discounts on airfare. They showed us a page of airfare prices way lower then standard prices. Now, they are telling me that they do nothing with airfare, I have to find my own. At the meeting I stated that often airfare is more expensive then a package deal and was told, Not with the discounts we can get you. Next, they told us that some resorts were all inclusive, and there were no addition fees for them, just redeeming your points. Now, I need to pay $75 per person per day in AI fees. This works out to more then I can book the exact same room for on my own. They also stated that there were no annual fees, yet now I am being told that there is a usage fee that must be paid each year to use the holiday package. It seems that everything they told us was a lie.

  • Remy Abril 12, 2012, 10:11 am

    I purchased a timeshare from EL Cid Vacation Club. I was promised alot of things and I have noticed it is not true. It has only been 8 days and want to cancel as soon as possible. Please tell me what I can do.

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