Si has sido víctima de un fraude en el tiempo compartido, a continuación te presentamos un posible procedimiento para cancelar tu contrato.
Este se divide en 2, dependiendo del tiempo transcurrido después de tu compra:
1) Durante 5 días después de la compra:
Usted debe enviar un documento solicitando la cancelación de su contrato y el reembolso de su dinero, donde especifica que espera recibir la cantidad pagada, 15 días después de la recepción del documento. Este documento debe incluir su dirección, teléfono, correo electrónico, número de contrato, nombre completo e información de contacto pertinente.
Es importante enviarlo en los límites de tiempo establecidos por la ley y guardar un comprobante, donde se avale que el documento fue recibido en el límite de tiempo establecido. Este puede ser un recibo que la paquetería le entregue o una copia del email enviado.
Los métodos de envío que NO son útiles como comprobación:
• Cuando entregas la carta en persona y el vendedor finge firmarte un documento.
• Por fax, porque los números que aparecen en el documento como fecha pueden ser modificados.
• Por teléfono, todo quedará verbalmente y no existirán pruebas por escrito.
Es muy importante guardar todas las copias, para demostrar que el documento, en efecto, se envió en el periodo de gracia establecido por la ley del tiempo compartido.
2) Después de 5 días de la compra:
La cancelación se torna más complicada, no es imposible, pero los resorts siempre pondrán trabas y trampas para evitar que su cancelación se logre. Además, después de transcurridos los 5 días que por ley se le dan, le será más complicado obtener ayuda por parte de las leyes que defienden a los consumidores.
Otro inconveniente para los contratos que han pasado los 5 días establecidos por la ley para cancelar. En caso de cancelar su contrato, la devolución de su dinero no es obligatoria y usted estaría perdiendo todo su dinero. Aun así, si usted está convencido de que ya no desea continuar con su tiempo compartido, le recomendamos arreglar todo de manera legal, y no dejar solamente de efectuar sus pagos; dejando de hacer sus pagos puede afectar su historial crediticio y arruinar sus planes que tenía preparados para un futuro.
A continuación le presentamos un ejemplo de carta que puede servirle como guía para enviar su carta:
Nombre de Usted
Dirección de Usted
Correo electronico de Usted
Teléfono de Usted
Nombre del resort
Dirección del resort
Teléfono del resort
Fecha
A quien corresponda:
Describa el motivo por el cual desea cancelar su contrato e incluya su número de contrato en la redacción y así mismo solicite la cancelación y rembolso del mismo mencionado que se encuentra dentro de sus 5 días de cancelación establecidos por la ley mexicana del tiempo compartido
Sincerely,
Firma y nombre
Si usted ya envió su carta de cancelación dentro de sus 5 días y aún no recibe su dinero después de 15 días, no se desespere. Contáctenos en MTS y le ofreceremos una consulta gratuita para asesorarlo en su caso y obtener el reembolso de su dinero y la cancelación de su contrato.
Contáctanos:
WhatsApp: +52 333 239 6589
Email: info@timesharescam.com
Teléfono: +52 334 162 5467
Fui a Cabo San lucas en el mes de mayo de este año y compre un tiempo compartido en Villa del Palmar al 3 dia regrese porque no queria seguir con la compra y ellos me dijieron que no podia cancelar mi contrato que la unica manera era que tenia que pagar todo el down payment y que entonces podia terminar mi contrato pero ellos se iban a quedar con todo ese dinero que serian como 2,500.- dlls. y entonces me dieron mejor precio y no quiero tener problemas con mi credito porque estoy tratando de mejorarlo y por ese motivo me tube que quedar con mi contrato. Me senti muy confundida porque me trataron de una forma muy agresiva y al fin se salieron con la suya. Que puedo hacer?
We were scammed too and we want out but don’t know how to get out. I wrote to AG office and explained how we were deceived, lied and high pressured into this thing. We can not afford it either, we would take the loss and donate it, but as you said that can be a scam too…..If you’ve found any help….I’d appreciate knowing how to get out.
My husband and I bought a timeshare on March 12th. On March 13th we went back to the resort conference centre and spoke to the salesman we bought from. I wanted to cancel the sale because we felt there was misrepresentation of the facts. However, my husband did not help me follow through at that time. Now the 7 days of ‘cooling off’ are over and he agrees that we should have sent a registered letter and rescinded. Is there any point to sending a registered letter now?
We were 5 1/2 hours at the presentation and our daughter-in-law was waiting for us to return so all we wanted was to get out of there, a card for owners giving us discounts was misrepresented, our ‘free’ week won’t start for a year because it is week 11 which was just over for 2012. We were told we were buying a week someone else had paid part of and they had to take it back so all we had to do was pay the balance. We are retired and find medical insurance out of country (Canada) more and more expensive. Is there anything we can do.
My 90 minute presentation with Silverleaf turned into 7 hours. I finally signed just to leave. I was hungry, tired and wanted to go home. after I got home and read the packet, I realized they signed me up for a timeshare in Illinois. I live in Texas and was told I could use my week at any Silverleaf resort. I am still within my 5 day recind period however, who do I send the certified letters to?? He Dallas office that I went to the presentation at or the Illinois resort they signed me up for? Or both? Any suggestions are appreciated.
Why should I rescind?
1) The main reason to rescind from a developer purchase is that you can usually buy the exact same timeshare on the resale market for 50% - 95% less than what the developer is asking!
Other reasons for rescinding:
2) You may have felt pressured into making a large purchase without having time to do any research.
3) You may have made a bigger financial commitment than you are comfortable with.
4) You may not really understand exactly what you bought and how it works.
5) You may have financed your purchase through the developer at a high interest rate.
6) You may have buyer's remorse.
Why should I rescind?
1) The main reason to rescind from a developer purchase is that you can usually buy the exact same timeshare on the resale market for 50% - 95% less than what the developer is asking!
Other reasons for rescinding:
2) You may have felt pressured into making a large purchase without having time to do any research.
3) You may have made a bigger financial commitment than you are comfortable with.
4) You may not really understand exactly what you bought and how it works.
5) You may have financed your purchase through the developer at a high interest rate.
6) You may have buyer's remorse.
I just read your article. Thank you. I am in Cancun now and purchased yesterday a timeshare but seems like we should cancel since our purchased was based on the free airfare we were to received.
I will send the cancellation letter today and will inform you on the outcome.
Thanks for exposing timeshare fraud.
Thank you in advance for your response.
We got 5 days to rescind based on the contract below...This is what the contract says:
"You may cancel a contract to purchase a time-share interval withing (5) days from the date of the contract, where you have made an on-site inspection of the time-share project before signing the contract, and, if you have not made such an inspection, you may do so by hand delivering notice to the seller within the designated period. Or by mailing notice to the seller (or his agent for service of process) by prepaid United States mail postmarked anytime within the designated period. Notices from purchaser to seller shall be sent. The rescission rights set forth herein may not be waived by either the purchaser or developer."
that means i have to drive to Vallarta early morning to mail the rescind letter using USPS.
I couldn't seem to understand what the contract's last sentence means.
Thanks.
Su correo electrónico y teléfono no se publicaran en el sitio.