Quejas de Tiempo Compartido en GRAND MIRAMAR
Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations
- Razón social
- Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
- Localización
- Puerto Vallarta
- Compañías de Renta
- High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
- Representantes
- Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte
Quejas Comunes:
- El vendedor ofrece una compra garantizada de su tiempo compartido anterior propiedad a través de una de sus compañías de reventa. Sus empresas de reventa tienen representantes ahi mismo y hacer la impresión de que son una sola compañía. Luxury Vallarta Rental fue la primera sociedad, pero que la compañía ha ido a la quiebra, por lo que ahora se refiere a los clientes a High End Rentals. La diferencia entre el Gran Miramar y otros hoteles es que la cuota que se le paga a las agencias de Venta y reventa parece ser pagados a través de Gran Miramar directamente, y es a menudo una cantidad mucho más alta (es decir, $ 3000 - $ 5000)
- El vendedor ofrece en la financiación por medio del hotel a una tasa introductoria baja. Cuando el cliente vuelve a casa se dan cuenta de que la financiación es en realidad es una tarjeta Visa de Bank of America, que ha sido cobrado el importe total del tiempo compartido. Este es el método de Gran Miramar de asegurar que se les page en su totalidad por el tiempo compartido. Bank of America se suele respaldar ante los conflictos con un contrato válido que se ha firmado.
- Algunos clientes piensan que están comprando un contrato con Gran Miramar, cuando en realidad está comprando un contrato de Platinum Access Marketing que no parece tener los mismos derechos para el cliente que en un contrato normal de tiempo compartido.
Grand Miramar Teléfono:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536
I am asking for help, advice on what to do to stop this nonsense and terminate our contract with them
We previously purchased a timeshare with them only to find out everything the salesperson told us was a lie.
Very rude sales people who tried to force us into buying timeshare.
What company takes advantage of families like this? Fool me once, shame on you.
Be careful with this thieves, they are really good in their job.. they just want to scam you!
Wow, this is so sickening. I accept the sale/rental of my previous properties was a scam and that money we wired is lost. What I am more upset is concerning the lack of communication with this company. They don't answer emails, they aren't processing the cash back program. We now own 6 weeks but I don't want to even stay there now, however beautiful. It's not our first time dealing with timeshares, but certainly the most frustrating and it appears the least ethical. It makes me sick, not just for the $ spent but how evil some people are and that we fell for it, makes me feel very shamed. And certainly has skewed my views of trusting people.
the service is terrible, i'm paying for something that i'm not really using, i want to cancel it!!!
the service is terrible, i'm paying for something that i'm not really using, i want to cancel it!!!
i have never been pressured as much as i was in the timeshare sales presentation
It seems that hundreds of people have been scammed by Grand Miramar. In an offer to purchase a timeshare in Grand Miramar, agents of the company (in this case John Montalvo, Reme Coja and Alain Patino) promised that the company would sell my existing timeshares for an agreed upon price and that rental income for the unused weeks would be paid to me. The guarantee in writing was an addendum to the main contract referenced by the contract number.
When the promised money for the purchase of my existing timeshares did not appear 3 months later, I returned to the resort and learned that the above three no longer worked there and were guilty of fraud. The new employees then proceeded to attempt a second fraud by saying they could not honor the conditions of the old contract unless we paid five years of maintenance fees in advance! Since then, those employees are gone, but the new head of sales had a record of scamming tourists in a different resort.
You would think that a legal system would either enforce a contract, or where the contract is fraudulent and no services have been delivered, return the money. This did not happen in Mexico. The tourist protection agency Profeco has no power to enforce anything. I consulted two separate Mexican lawyers. One said that it was not clear that the addendum was part of the main contract because, although it mentioned the main contract by contract number, was not on company letterhead. The other suggested I would need two witnesses present to testify on my behalf. The only witnesses present were the scammers.
Su teléfono y correo electrónico no serán publicados.
Los campos marcados con * son obligatorios.