QUEJAS de Tiempo Compartido en VILLA DEL PALMAR
Villa del Palmar, Villa del Palmar Flamingos, Villa del Palmar Puerto Vallarta, Villa del Arco, UVC, Universal Vacation Club, The Villa Group, Villa La Estancia
- Compañías de Renta
- Imperial Property Management, Enterprise Travel International, Regal Resales and Rentals,Value Trade World, Continental Connections
Villa del Palmar es un resort de tiempo compartido, con diferentes lugares en México como en Cabo San Lucas, Cancún, Islas de Loreto, Puerto Vallarta y Nayarit Rivera. El Resort cuenta con diferentes puntos de recreación, como dos piscinas, tres canchas de tenis, un gimnasio, un spa y un campo de golf todo para disfrutar y tener unas vacaciones relajantes. Desde villas, condominios, suites y penthouse es para todo el público en general, no hay "sólo miembros" zona.
Las presentaciones de ventas de tiempo compartido de Villa del Palmar tiene una reputación muy reconocida a las mentiras, estafas y con más probabilidades de información falsa sobre el contrato en el momento de la firma. Los asociados de ventas de Villa del Palmar al igual que cualquier vendedor le dirá todas las maravillas que usted desea oír para hacer una compra, la mayoria de las presentaciones de tiempo compartidos duran unos 90 minutos, pero en Villa del Palmar puede ser de hasta 4 horas.
No deje que sus maravillosas palabras te atraigan, lea el contrato antes de firmarlo, el contrato establece claramente que toda promesa verbal hechas por el vendedor que no están en el contrato no son válidas y que la compra de una membresía en el Villa del Palmar no es un la inversión ó sólo otra manera de ahorrar para sus futuras vacaciones, también establece que si usted desea comprar la membresía con el propósito sólido de alquilar con fines de lucro, que se debería reconsiderar la compra de su membresía.
Si usted es un dueño actual de un tiempo compartido en otro resort, el asociado de ventas en Villa del Palmar, le ofrecerá un "trade-in", con la promesa de vender su tiempo compartido existente, los asociados de ventas les refieren a una empresa de reventa para vender su tiempo compartido actual para que pueda comprar en Villa del Palmar, hoy en dia las estafas de tiempo compartido se ha estado extendiendo a las empresas de reventa y alquiler, estas empresas prometen enlistar su tiempo compartido por revender o alquilar, por un considerable cantidad de dinero por adelantado, lo que no te dicen es que ellos no están obligados a venderlo, si no que sólo lo tienen en inventario. También la mayoría de las empresas que piden un pago por adelantado probablemente no son una empresa legítima. Una mentira común es que el asociado de ventas de Villa del Palmar le dirá que el contrato está bajo las leyes de Estados Unidos debido a su oficina sede se encuentra en San Diego, y el período de recesión no está disponible para usted, si el contrato fue firmado en México, el contrato está bajo las leyes Mexicanas, por lo tanto bajo las Leyes Mexicanas usted tiene derecho a su período de recesión para cancelar, la firma de una renuncia a anular su derecho a cancelar también es ilegal.
Servicio al Cliente en Villa del Palmar no es lo que anuncian, servicio al cliente es horrible, nunca contesta el teléfono y si le llegan a contestar el teléfono cualquier problema que usted tiene lo puede solucionar mediante el pago por cuota de lo que se le debe al resort.
En resumen es que Villa del Palmar es un gran resort, un gran lugar para disfrutar con sus amigos y familiares, pero se debe estar preparado para ser acosados por el personal de ventas, si usted no es un propietario de tiempo compartido en el resort, y si piensa en asistir a la presentación, informese antes de hacer cualquier tipo de compra, que se le deje leer el contrato antes de firmarlo y asegúrese de que es lo que le dijieron que es, hacer todas las preguntas que tenga, recuerde que es su dinero, es su compra, ES SU ELECCIÓN!
Teléfono Villa del Palmar
01 800 253 0386
Well, we attended one of their "presentations" and caught on within 1/2 an hour. The 1st flag was when their sales representative said within 2 minutes of meeting him, "you are just here for the gifts" We flat out said absolutely not, we are here to listen to your presentation and you can keep your gifts. Anyway by the end of a 1/2 hour my Mom said " Look we are not at all interested, we came for a friend for a presentation but we are happy at the Royal Decameron Resort. He was furious and asked if we were kidding, he got up and repeated it to a MGR they stood their laughing, we basically were walked downstairs to find out ... that my Mom who is 72 years old is NOT allowed to go into this time share. I am NOT KIDDING. They have it in writing - and as a paralegal to me that is discrimination. The sales guy during this 1/2 hour presentation observed her diamond ring saying what a beautiful ring, is that a 3K, he observered my daughters fingernails of all things, he bragged about how he makes 80-120 per year. Here is a lesson to the wise, if you are going to Mexico go for the culture, if you want to bump into your next door neighbor and not experience the culture and get ripped off then go to the presentation. Read everyone's comments they are NOT kidding. This is a timeshare, they are not full and there is a reason for it. Our sales guy degrades all other places verbally, they are very unprofessional and the people that we spoke with do not represent themselves in a manner of which they should. Perhaps the CEO's all 4 of the investors should really find out why they are not full. Stay away from the presentation it is a waste of your time, literally. If you want time shares wait until you get home and speak with your travel agent about it, not while you are on vacation
We just purchased what they call a hybrid-points for use at any of their properties during the high season in the even year and bonus points to use in the odd year or bank and if we don't want to use the odd year 1000 points, we don't pay a maintenance fee for that year.
We were also given a "value" trade-in for our every year, jr suite at Pueblo Bonito Rose. We paid a $350 escrow fee and sent in our signed, notarized Membership Certificate. This is through a 3rd party. We read all the fine print and this is not a listing agreement, it is called a Value Traded Agreement. They told us we sign over the transfer, pay the fees, and they take the ownership.
Has anyone dealt with this before? Is it legit? I refuse to pay the 2012 maintenance fee, but am I really off the hook? My understanding is that Vacation Trade World S.A. DE C.V. now owns our PBR week, and it is there responsiblility to sell it, and we are done with it.
If all of this is true, then I am ok with the purchase, so far. If it isn't, I don't want to pay off the balance of the contract to save $350 if we were scammed.
Has anyone used a biennial villa preferred membership successfully?
We only have a few weeks to take advantage of the cash buy-out discount, but I am having nightmares about the PBR. I don't want to get stuck paying two maintenance fees, but we signed the Membership Certificate and sent it off to them.
I appreciate any help clearing this up…quickly! THANKS.
Buen día, compramos un tiempo compartido en villa del palmar el 9 de Diciembre de 2011 y queremos cancelarlo porque no estamos conformes con lo que adquirimos, estamos dentro de los 5 días pero no sabemos como proceder y que tenemos que hacer,nonos gustaria perder la oportunidad e poder cancelar dentro de los 5 dias, nos encantaria recibir su recomendacion.Por su atención muchas gracias
Have a timeshare at Villa Del Arco in Cabo. One bdrm. with one week peak season and one week off-season if desired. Still have balance owing and want out. Uncomfortable with the other timeshare solution companies who seem as bad as the time share companies themselves.
We just purchased a timeshare at villas del palmar flamingos in december and we were scammed. we signed a timeshare contract and paid a deposit by credit card.
we received a presentation and agreed to purchase a timeshare from The Villa group(Constructora Los Arco del Caba S.A. de C.V) on Dec. 8/2011. After re-consideration and feeling uncomfortable- we researched our options and returned to the group on Dec. 10/2011 with a letter to them advising that we wanted to terminate our agreement and recieve our initial refund. After discussion-they agreed to refund and we received credit slips for our credit card( now noticing there is no date on the credit slips) We did not receive any cancellation notices(even after asking) except a copy of the dated letter that we had given them, and our undated credit card slips.
Like others here, we were talked into buying at Villa del Palmar Flamingos because of two lies. The first being that they would sell our current timeshare to cover most of the cost of buying theirs. I can't remember the name of the outfit they referred us to (wasn't Steve Gerrard that everyone mentions) but it was a similar result. The company would not give us the time of day and I don't think makes any attempts to sell timeshares. The second lie was that we could rent out our weeks to more than pay for the maintenance fees for years where we would not be able to use the timeshare. I've tried using Villa del Palmar's rental service a few times and they either tell me that their inventory is full, or they aren't able to rent it.
This place is total BS in their sales tactics. If I had to do it all over, I'd still probably but a timeshare there because the place is beautiful, but I wouldn't buy it from the developer. Ebay and other reseller markets are flooded with timeshares from people looking to just cut their losses and get out of their future maintenance fee obligations. Long story short, you can buy this same timeshare online for pennies on the dollar.
Live and learn, I guess.
We bought a timeshare in Villa Del Palmar in 2008, 2 bed appartment as we were told that we would be able to rent all the weeks outs and make some money on it, this has not been ther case. We had hope to use the weeks ourserlves after being stung by these cowboys, however, we are unable to due to a change in our family situation. We need to get rid of this timeshare ASAP as we are no longer able to pay the maintenance fees nor use the timeshare. We have called the resort and they have not been able to help, but forwarded us to a company that could sell our timeshare for an up front fee. I told them no way as we do not have th emoney to pay for this.
Ditto to what all of you have said about the property and also Steven Gerard. Please include me in the lawsiut. Has anyone contacted the Better Business Bureau for advise?
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