QUEJAS de Tiempo Compartido en PALACE RESORTS
Moon Palace Golf & Spa Resort, Sun Palace, Cancun Palace, Xpu-Ha Palace, Playacar Palace

- Razón social
- Palace Resorts SA de CV
- Localización
- Cancun
- Compañías de Renta
- Majestic World Vacations
Queja común: ingresos por medio de renta de semanas, dicen ser una buena inversión financiera y que el valor de la construcción incrementa anualmente.
Palace Resorts Teléfono
Sun Palace
011-52-998-891-4100
Beach Palace
011-52-998-891-4110
Cancun Palace
011-52-998-881-3600
Cozumel Palace
011-52-987-872-9430
Playacar Palace
011-52-984-873-4960
Hard Rock Hotel & Casino Punta Cana
1-809-687-0000
Isla Mujeres Palace
011-52-998-999-2020
Vallarta Palace
011-52-322-226-8470
Aventura Cove Palace
011-52-984-875-1130
Aventura Spa Palace
011-52-984-875-1100
Moon Palace Golf & Spa Resort Cancún
011-52-998-881-6000

Las promesas son grandes, pero la información es ambigua. Hay que leer todo con cuidado.
Palace Resorts sets high expectations, but details are often glossed over. Direct questions lead to carefully framed answers that don’t fully clarify things. Once offers are declined, the level of attentiveness noticeably drops.
Las promesas son grandes, pero la información nunca es concreta. Al rechazar ofertas, la atención cambia bastante.
Expectations are set high, but details remain unclear. Direct questions often lead to carefully worded answers. After declining offers, service became noticeably less attentive, which left a disappointing impression.
Palace Resorts sets high expectations, but clarity is lacking. When asking direct questions, answers felt carefully vague. After declining offers, service became noticeably less attentive, leaving the impression that hospitality is conditional.
La estancia fue decepcionante. Habitaciones antiguas, servicio irregular y demasiada insistencia con planes vacacionales. No se siente como un lugar pensado para descansar.
Promises were big, but details stayed vague. When asking for clarification, answers felt carefully worded without actually explaining much. After declining the offers, attention noticeably dropped, which made the stay feel transactional rather than hospitable.
Palace Resorts (for example Moon Palace Cancún) sold us on a “premium membership,” but the benefits were rarely honored. Promised upgrades, perks, and priority bookings were often unavailable or limited without explanation. Lots of recent reviewers online describe trying to resolve issues with no success and feeling ignored.
En Palace Resorts muchos dueños de membresías han denunciado que lo que les prometieron no se cumple: beneficios inexistentes, cargos continuos y trato poco claro del personal. En varios foros se discute lo difícil que es cancelar y lo insatisfactoria que es la experiencia general.
Palace Resorts membership sounded elite, but in practice the benefits are hard to use. Many guests report that promised upgrades and perks are unavailable or ignored, and when members try to cancel the contract it’s a nightmare of delays and vague responses. Palace timeshare reviews on Trustpilot are overwhelmingly negative for service and honesty.
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