QUEJAS de Tiempo Compartido en MAYAN PALACE
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta
- Razón social
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Localización
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Agencias de cobro
- Summit Opportunities, LLC, Houston, TX
- Compañías de Renta
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
Quejas Comunes:
- El vendedor podriá reclamar que se puede vender tiempo compartido anterior del cliente por una gran suma de dinero y la compra del tiempo compartido Maya será regulado por la presente reventa.
- Vendedor ofrece un intercambio de capital o el comercio en el programa.
- El vendedor le dice que van a alquilar su semana Maya para un gran beneficio y emitir un cheque al cliente dentro de unos meses para que puedan pagar el tiempo compartido con los ingresos de alquiler.
- Muchos clientes se han quejado de que cuando van a cancelar en el plazo de 5 días, les dicen que su depósito no es reembolsable, y entonces se convenció al cliente de una rebaja.
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
My experience with Mayan Palace has been nothing short of a nightmare, and it pains me to confirm the validity of the Mayan Palace fraud accusations. The sales tactics were aggressive and misleading, promising luxurious vacations and incredible benefits that never materialized once I became a member.
Attempting to resolve any issues with they have been utterly futile. They evade responsibility and ignore legitimate concerns, leaving me feeling betrayed and financially burdened. It's clear their priority is profit over customer satisfaction.
I strongly caution anyone approached by Mayan Palace to steer clear. The deceptive practices and lack of integrity are appalling. Save yourself the anguish and avoid becoming another victim of their dishonest schemes.
My experience with Mayan Palace has been nothing short of a nightmare, and I feel compelled to share amidst the numerous Mayan Palace scam reports. The sales tactics were aggressive, promising luxurious vacations and endless benefits. However, once I signed the contract, reality hit hard.
The accommodations were far from what was promised, and attempting to book anything was a constant struggle. Customer service was virtually non-existent when I needed assistance, leaving me frustrated and regretful of ever getting involved.
I strongly advise anyone approached by Mayan Palace to be extremely cautious. The deceptive practices and lack of accountability are concerning. Save yourself the trouble and avoid this so-called "vacation opportunity" at all costs.
My experience with Mayan Palace has been nothing short of a nightmare, and I feel compelled to warn others about what feels like a blatant Mayan Palace timeshare scam. The sales presentation was overly aggressive, and they made promises that turned out to be completely misleading once I signed the contract.
Trying to cancel or even modify my agreement has been impossible. Their customer service is non-existent when it comes to addressing member concerns. They avoid calls and emails, leaving me with no choice but to feel trapped in a contract that doesn’t deliver what was promised.
I urge anyone approached by Mayan Palace for a timeshare to reconsider. The entire process has been frustrating and disappointing, and I regret ever getting involved with them. This company’s practices are deceptive and unethical, and I hope others avoid falling victim to their schemes.
Son unos mentirosos, te ofrecen una cosa y te dan otra completamente distinta. Te tienes por horas ahí, para que al final te den la peor habitación. Con todo y eso quieren que les compremos otra membresía, ni de locos lo hacemos, lo que queremos es deshacernos de la que ya tenemos.
NO COMPREN EN MAYAN PALACE
Las membresías están muy caras y nunca tienen disponibilidad. Tengo 5 años con la membresía, la terminé de pagar y no le he sacado ningún provecho, con lo que pagué ahí ya me hubiera ido de vacaciones 5 veces en otro hotel mejor y en las fechas que yo escoja
Me ofrecieron por medio de mi tarjeta de crédito un paquete preferencial, pero solo tendría que ir a unas platicas sin estar obligada a comprar. Me querían obligar a comprar un tiempo compartido y como no compré al final mi estancia fue exageradamente más cara. Fue muy incomodo tener que ir a esa platica, estar tanto tiempo, que te quieran obligar y ya no encontrar de que otra manera decirles que no estas interesado, además de que cuando no les compras se portan groseros. Pasé un mal rato, pero después de ver todos estos malos comentarios sobre Mayan Palace me doy cuenta que hice bien en ser firme y no comprar
No nos quieren cancelar, ni regresar nuestro apartado, pagamos porque nos dijeron que teníamos que apartar para que nos respetarán el precio, les pedimos tiempo para pensar y nos dijeron que no había problema, ahora que nos estamos comunicando para decirles que no estamos interesados y que queremos nuestro dinero de regreso nos están dando largas, ya van 4 días negociando con los vendedores, son unos rateros, no se acerquen a Mayan Palace es un fraude
Please do no buy any time share from them they promise you so many things but is scam please please stay away from them their customers service is very bad the outside is nice but everything also is scam stay away from this resort stay away promice my self never never go back and tell every person to please stay away stay away
We were looking for a timeshare in the Riviera maya and the vidanta group fot us a beautiful unit at The Grand Bliss resort, everything is in place. The only problem is they are now charging me $1000 every year in fees and keeping it is getting ridiculously expensive, since I was told they go up every year.
When acquiring a timeshare at The Grand Mayan I deposited $2k in an account to the seller, he didn´t email and mail the signed contract he said he´d sent the next day. That was 4 months ago. He doesn´t andswer emails and phone calls. He is a scam artist. Any ideas on how to seek justice.
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