QUEJAS de Tiempo Compartido en MAYAN PALACE

Hola que tal , me puse a leer varios de los comentarios de la pagina, y es increible como es que hay mucha gente que ha sido estafada por mayan palace al igual que yo , nosotros caimos en una ocasion que fuimos a vacacionar y en la playa nos ofrecieron que si ibamos a una presentacion de tiempo compartido y nos quedabamos toda la presentacion nos darian regalos solo por estar en la presentacion , mi esposo y yo aceptamos ir a la presentacion, una presentacion de casi 3 horas en la cual estas sumergido por una enorme presion , los vendedores , fue una pesadilla que a final de cuentas aceptamos, actualmente ya estamos en la cancelacion con mayan, tengan mucho cuidado .

Auxilio

Martin Zaldivar no pierdas tu tiempo, son puras mentiras eso de que puedes vender tu tiempo compartido, te lo digo por experiencia y si se te acerca alguna empresa que te ofrezca venderlo corre de ellos!! a mi me estafaron con 1,200 dolares...Resígnate a pagar los mantenimientos o de plano busca la manera de cancelar, pero ni de chiste le pagues a una empresa para que te lo venda estarías cometiendo doble error.

buenas tardes deseo informacion de un tiempo compartido es de sea garden desarrollo de mayan palace es una suite garden para 5 adultos y un menor de 12 años son 3 semanas al año y solo se paga mantenimiento cuando se ocupe, ya esta pagado,mi asunto es que quisiera venderlo ojala ustedes me pudieran ayudar de antemano agradesiendo su atencion

No cabe duda que somos muchas personas las afectadas por mayan palace, tmb yo como muchos fui robada por este resort a mas no poder, todo por no informarme bien y pensar que tener un tiempo compartido seria buena idea, no comentan el mismo error porfavor.

I got scammed

I got scammed

I got scammed

BEWARE OF MAYAN RESORTS/ VIDANTA/ VIDA VACATIONS/ VACATION PRIVILEGES

Please save yourself from lots of pain and aggravation and money down the drain and DO NOT VISIT THIS RESORT.
We went to a timeshare presentation at the Riviera Maya in October 2015. IT WAS THE WORST THING WE COULD OF DONE. Please save yourself from lots of pain and aggravation and money down the drain and DO NOT VISIT THIS RESORT OR GO TO THEIR TIMESHARE PRESENTATION NO MATTER WHAT IS OFFERED TO YOU.

THE SALES PEOPLE WILL LIE AND MISREPRESENT THE PRODUCT just to get the sale. THEY WILL SAY ANYTHNG YOU WANT TO HEAR and give you every assurance that it is true and even bring "an attorney" to the table. THEY ARE ALL DIRTY SALES TACTICS.

Do your research. I wish we had. We found 153 complaints on one website against this merchant and their timeshare sales such as the one we bought. I also found dozens of complaints at other complaints boards, at the better business bureau and dozens of other sites online. if you search online, Vida Vacations or Vacation Privileges or Mayan resorts you will see endless lists of customers who like us were lied to and scammed. Along with their company name you will see titles such as “rip off”, “scam”, “they lied to us”, “sleazy liars”, “misrepresentation”,” horrible experience”, “fraud”. This is a huge problem and there are so many unhappy customers all over the US. We wish we would of found all this out before making this purchase.

We owned a timeshare for 15 years and exchanging through RCI have traveled the world. We are savvy customers and not easily misled. We made sure of everything before purchasing this. But that is no protection when you are dealing with lying sales people that have no ethics or morals. Sadly we were scammed. A few weeks ago, for the first time since we purchased this, we actually attempted to use this vacation program that we purchased. We were appalled to see that what we had was nothing like what we were offered at the high pressure sales presentation we attended in Riviera Maya, Mexico in October.
In the sales presentation we asked many questions, and some questions various times. Every question or doubt we had regarding the contract was put to ease by the 2 sales persons who dealt with us, Salvador Sosa and Victor Romero. A matter of fact, Mr. Victor Romero, who said he was an attorney for the company, explained the contract to us and said not to worry and that we could call him personally with any questions or problems.
We have tried contacting them at many different numbers and sent them letters. We have spoken to Salvador Sosa, Tania, Melina and others. We have been promised that our calls will be returned but they are not. They will not cancel the purchase or contract and they will not even bother to speak to us and find a resolution.

Here are some of the lies we where told:
1-LIE: We were told repeatedly that privilege weeks were $299 and these figures were used in their calculations of what a bargain this vacation program was.
TRUTH: Privilege weeks ARE NOT $299. They can be as high as $4600.00 and more.

2: LIE: We were told that Vacation Privileges works with thousands of resorts, they wrote down about a dozen resort companies such as RCI, Interval, etc. and that the availability we would have would be amazing and we would be able to pretty much book anywhere at luxury resorts. We have had a membership with RCI for over 15 years and these 2 sales persons made us feel like what we owned was worthless and with your program we would have real inventory of places that are not available though RCI. We were shown a large book full of luxury resorts worldwide and were told these were the places we could book with your program.
TRUTH: The availability is horrendous. THE BOOK WITH ALL THE LUXURIOUS RESORTS IS ONLY IN THE SALES ROOM. THOSE ARE NOT THE RESORTS AVAILABLE WHEN YOU TRY TO USE IT. I tried searching in places where they assured me I would now be able to travel and found ZERO available resorts in those places FOR THE ENTIRE YEAR 2016.

3-LIE: We were given $3000 with each week that could be used as cash towards purchasing our vacations or that they could be deposited to their resorts for expenses while we were at the resort
TRUTH: Savings credits are to be used towards the payment of the weeks and their outrageous prices. So this is a bogus offer. The prices are increased so you can “pay them down” with these “savings credits”.

4-LIE: We were given "Instant weeks" & were told the same endless availability would apply to these instant weeks.
TRUTH: I did a search today to see the inventory for these weeks. There were only 41 resorts to choose from and most were run down old resorts. I compared it today with what we own at RCI and they had 729 resorts with 6136 available units. Again, we were shown a book of resorts that are really not available. That was just a scam a MISREPRESENTATION of what you are indeed selling.

5-LIE Rescission period: We asked how many days we had to go over everything and cancel if we were not satisfied. We were told the sale was final and there WAS NO RESCISSION period. A matter of fact the contract does not have a rescission period clause anywhere.
TRUTH: There IS a rescission period both in Mexican and US laws. We were lied to about this so that we would think we had no other option.

6-FUTURE LIE?: We were told that every 10 years we would get another 10 Privilege weeks and 30 instant weeks as long as we continued to pay the yearly $99 subscription with Vacation Privileges.
TRUTH: With all these lies we were told, we highly doubt that after this contract ends we will receive another set of vacation weeks as we were promised. I am convinced this is another lie

I hope this reaches at least some and saves them from this trap. It is sad because the resort itself is nice but who wants to stay somewhere where they lie and scam people????

Hola solo para compartirles que este resort no es lo que parece, es una lastima porque en verdad sii es muy bonito , pero las personas que l manejan son un asco, al igual que muchas personas tmb fuimos timados , ya que despues de firmar el contrato no nos dieron aquellos beneficios y servicios que nos habian prometido, hasta la fecha no hemos podido usarlo , necesitamos cancelarlo de Ya porque nos siguen cobrando.