QUEJAS de Tiempo Compartido en MAYAN PALACE

First impressions were amazing but this soon changed after being hassled for what they said would be 90 mins of our time but was really 3 hours later 4 sales reps trying to talk us in to a timeshare. Really, they never get tired until they get what they want!!!!! be careful, they're smart

malditos mentirosos, alguien deberia hacer algo para parar tanta mentira!!!!!!!!!!!!!! compre un tiempo compartido hace poco mas de un año y segun me ayudarian a rentarlo y se pagaria practicamente solo, eso nunca ha pasado!! yo ahora no estoy muy bien economicamente y me urge cancelarlo

si algo he de decir sobre este resort, es que son un asco , fui fraudeado por estas personas pensando en que todo lo que me dijeron durante la presentacion de tiempos compartidos fue una vil mentira, aun no se en que consiste que estas personas vivan sin remordimiento alguno fraudeando a diestra y siniestra y no hay autoridad que puedan con ellos , la unica forma es que ni se acerquen aqui

Our goal is to be ambassadors and to inform as many people as possible, via every mode of communication, to not go to a sales presentation at any of the Mayan resorts and be aware of the deceitful, high pressure tactics they will be exposed to if they do.

We purchased a timeshare and after coming home, we really felt very used and scammed. And, after reading reviews on the Internet about this company we tried to contact them. We did not like what we read. After many e-mails the folks who made up the contract have not contacted us. We can only assume they wash their hands of us and there is no hope of discussing selling the contract back to them.

We too were fraudulently scammed. We were told that the 5 day contract cancellation period did not apply because we were purchasing a second hand unit. We made such a mistake believing Mayan Resorts that the timeshare would pay for itself either by donating the weeks as tax write-offs or by renting the weeks out.

MALDITOS MENTIROSOS, ESTOY CANSADA DE TENER QUE SOPORTAR TANTO MAL TRATO, ME IGNORAN SOLO PORQUE NO LES CONVIENE HABLARME, HE INTENTADO COMUNICARME MIL VECES PARA CANCELAR MI TIEMPO COMPARTIDO CON ELLOS Y SIMPLEMENTE SE DESAPARECEN, COBARDES!!!!

I do not want to hear from this resort again in my life , these people made the impossible life for me and my husband a year ago, we bought them a timeshare weeks in mazatlan , and we never could use it , because the salespeople had an error on his schedule and "our" timeshare never exist, we where totally scammed !

PLEASE READ - DO NOT BUY FROM THIS COMPANY - TOTAL SCAM - SPECIFICS BELOW

I have had the exact same experience.

My sales person's name was Jamie Benner, a very sweet woman around age 30. A very well dressed American woman who claims she would never lie to make money. She even told us about her family and her move to Mexico for this job.

We agreed to this time share presentation in hopes for a great opportunity because we really loved the property and wanted to return yearly with our family of 5, possibly to include our every other yearly trip with 22 family members.

As an educated consumer I had many questions. I asked multiple very direct questions about properties, prices and accessibility. When pressed, Jamie told me, " the web site is down, but TRUST ME, you will be very happy with the choices of locations". In hind site, I should have walked when Jamie Benner said TRUST ME.

I was told all of the information, packet etc. would be sent to my home within 7-10 business days. I waited but information was not delivered. I called the number on the contract (011 52 800 925 0360) over 30 times and every time there was a busy signal with a message stating, "all circuits are busy, please try your call again later. announcement 8 switch 26 dash 2". I have no idea what that means but obviously, the number is useless. I called another number 1-855-437-0593 which was also on the contract. Luckily I got an answer here and was told some one would return my call in 5-20 minutes to set up my account. At that point, I was also told that the paper work takes at least 45 days to process and be sent to my home. After waiting 45 minutes for my return call, I called back and my account was set up for me, I was given my account log in and password. I was excited to book my first trip with VIDA VACATION RESORTS/VACATION PRIVILEGES.

When I logged in and saw prices and locations, I realized that this entire company is a SCAM.

Here is what I found:
Privilege Weeks which are supposed to be $299.00 each, are non-existent. Any decent condo started around $1500.00 and went up from there.
Instant Weeks which were supposed to be $99.00 for a studio, $199.00 for a one bedroom and $399.99 for a two bedroom was also inaccurate. There are some at prices promised, but I was told specifically that ALL studios are $99, ALL one bedrooms are $299 and ALL 2 bedrooms are $399. That is a lie.

I called Jamie today and left a VM. She did not return my call. I called her again and luckily got her on the phone. She flat out lied to me on the phone, telling me that she "doesn't recall saying the prices are $299" and that I must have misunderstood. The question was asked directly and she lied.

I will do everything legally possible to get my money returned and make sure other people are not sucked into this scam.

!!!SAVE YOURSELF THE HEAD ACHE AND DO NOT BUY FROM THIS COMPANY!!!

We are requesting you to rescind our contract since we had requested for cancellation within 5 days and most importantly it was based on illegal sales practices and fraudulent, misleading information. WE really need your help, i dont know what else to do now.