QUEJAS de Tiempo Compartido en MAYAN PALACE
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta
- Razón social
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Localización
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Agencias de cobro
- Summit Opportunities, LLC, Houston, TX
- Compañías de Renta
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
Quejas Comunes:
- El vendedor podriá reclamar que se puede vender tiempo compartido anterior del cliente por una gran suma de dinero y la compra del tiempo compartido Maya será regulado por la presente reventa.
- Vendedor ofrece un intercambio de capital o el comercio en el programa.
- El vendedor le dice que van a alquilar su semana Maya para un gran beneficio y emitir un cheque al cliente dentro de unos meses para que puedan pagar el tiempo compartido con los ingresos de alquiler.
- Muchos clientes se han quejado de que cuando van a cancelar en el plazo de 5 días, les dicen que su depósito no es reembolsable, y entonces se convenció al cliente de una rebaja.
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
In 2011 my FIRST AND LAST TIME i will ever visit Mexico!!I got scammed the first day as soon as we got off the plane by these Mayan Palace employees in the airport.We got suckered to go to Mayan Palace for a presentation that lasted the whole morning with all of their *** lies!!They never said we were buying a timeshare i thought we were making an investment and we could sell it back to the company anytime and if we aren't happy we could cancel our membership at anytime and they never told us about the 5 day period when you could cancel so they flat out lied to us about everything!! Just like all of the other complaints the tactics are the same and we were pressured as well.
Unfortunately, timeshare sales at Mayan Palace are in its majority a huge scam. The OPC, the one on the street inviting you makes $250-$350 per couple...so be sure he tells you any lie there is. Timeshare sales people are rotating from place to place and mostly alcoholics that look for their 8% comission. We were surprised how they work, like sharks, and some are really good showing numbers, benefits, etc...If i did not know, i probably would have bought. Be careful and NEVER make a decision the same day!! They love this, just tell them that you need to think about and they will throw in all they have..that is the sign that someting is not quite right...
Beware of Vacation Class S.A. de C.V. (advertising The Bliss Resorts, Bliss Vacation Club, Grand Mayan, Vida Vacations, VidaSales and more).
My mother and I traveled to Mexico to celebrate my graduation from college. After about seven hours traveling we were met at the airport in Cancun by some saleswoman misrepresenting her intention. The next day we were at their Grand Mayan where we were subjected to five hours of high-pressure sales tactics before we relented signing an English-only document purporting to be selling "lodging rights and services."
After getting away, we learned more about whom we had been picked up by from websites like tripadvisor, timesharescam, complaintsboard, scam, mescam, pissedconsumer, independenttraveler, and fodors, to name a few (all ending dot com). We notified the sales office that we cancel and asked for our downpayment back. They pretend to be confused and refuse.
We learned that Mexican law protects consumers under PROFECO; that all contracts regarding property in Mexico, including timeshares, must be in Spanish and bear certification by a Notario--neither of which was true for us; and that we can file a complaint in at any Mexican Consulate.
Our lawyer is putting together copies of their responses to share with you the names (and taunting words) of these sales people and the additional aliases they use. We hope that this post reaches you before you travel to Mexico, so you know to stay away from these people when they try to get you at the airport.
I own a Grand Mayan timeshare 4 weeks actually, but the only reason I got it was because i could rent my weeks or so they said but i haven´t been able of doing so for the past 3 years and I have to pay all the fees included with my timeshare each year for the next 99 years, it,s a complete scam.
During a vacation in Mazatlan, Sinaloa, walking the boardwalk a person extremely attentive (well trained) accosts me and my family inviting us to see the facilities of the Mayan Resorts offer under hook a meal and give us free passes to go to a recreation center Mazatlan (such as the Aquarium) and that we would make a presentation of the developments Mayan Resorts, which would last no more than 20 o 30 minutes (which really became about 4 hours or more), once we were there it started the martyrdom.
A total criminal scam. We got trapped there for an entire day, and they would not even call us a cab. My whole family had to walk.
They are professional liars and scammers. DO NOT set foot on any of their properties.
HOLA Q TAL, A TODA LA COMUNIDAD DEFRAUDADA, CREO QUE VIENDO TODO ESTE MUGRERO QUE ES EL MAYAN PALACE, ES TIEMPO DE REALIZAR UNA RECOLECCION DE FIRMAS Y PRESENTARLAS ANTE LA COMISION DE TURISMO DE LA CAMARA DE DIPUTADOS, YA QUE ESTA EMPRESA COMO USTEDES DICEN SIGUE INCAUTANDO Y ABUSANDO DE LOS TURISTAS NO SOLO NACIONALES SINO EXTRANJEROS. AL HACER LLEGAR ESTAS FIRMAS AL CONGRESO DE LA UNION POR MEDIO DE DICHA COMISION, SE DEBERA DE SOLICITAR AL TITULAR DE LA PROFECO PARA QUE PONGA CARTAS EN ESTE ASUNTO Y FAVORECER A TODOS LOS AQUI DEFRAUDADOS. OJALA SE INICIARA UNA COLECTA DE FIRMAS PARA ESTA SITUACION. SALUDOS
compramos una membrecia en RCI en mayan palace vallarta donde nos ofrecieron una habitacion con cocineta para 5 personas y al final fue entira y dicen que no que solo era una habitación sin cocineta y se hechan la responsabilidad los unos a los otros y mientras nosotros nos dejan en la impotencia y se tiene que pagar mas y ademas condicionan a la asistencia a sus desayunos y hay que dar las tarjetas de crédito.
Company in charge of defrauding timeshare owners into believing that paying $ 200 for rent each week receive between US2, 000 to USD3, 000, pacta than 60 days will receive your money and give long time every time you speak with them, will reach 180 days and nothing you say the company has delayed meets and are expert at making excuses, so that in this as caican for wanting to make money easy one by one they win, group of scammers.
The same thing happened to me and my family. I bought these timeshare. We went to Mayan Palace and all the salesman said we'll recieve was false. I was so unhappuy with that but I didn't know what to do. A friend advised me to contact a lawyer and afortunately he helped me to cancel the contract.
Don't get timeshares!
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