QUEJAS de Tiempo Compartido en MAYAN PALACE
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta
- Razón social
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Localización
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Agencias de cobro
- Summit Opportunities, LLC, Houston, TX
- Compañías de Renta
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
Quejas Comunes:
- El vendedor podriá reclamar que se puede vender tiempo compartido anterior del cliente por una gran suma de dinero y la compra del tiempo compartido Maya será regulado por la presente reventa.
- Vendedor ofrece un intercambio de capital o el comercio en el programa.
- El vendedor le dice que van a alquilar su semana Maya para un gran beneficio y emitir un cheque al cliente dentro de unos meses para que puedan pagar el tiempo compartido con los ingresos de alquiler.
- Muchos clientes se han quejado de que cuando van a cancelar en el plazo de 5 días, les dicen que su depósito no es reembolsable, y entonces se convenció al cliente de una rebaja.
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
We purchased a Grupo Mayan vacation ownership package December 23st, 2008. We have paid our contract in full as of February 2009. We are slowly learning that this was not a good investment as we were lead to believe. We would love to be able to recover the money we have lost but are finding it impossible to find a company or person to trust
Last year I bought a time share in mexico and have not received all that they promised me. All I want is my money back and get out of this contract
Mayan Palace signed contract recently and cancel within five days but getting no response on the reimbursement of my money. Contract has nothing of the verbal promises offered by the sales rep.
We purchased at Mayan Palace. We were shown and promised a high quality room, but when we went to stay, we were given a different room, much lower quality. Evidently, the rooms will not look like what we were sold until after remodeling sometime in the future.
Good Morning, I am seeking for your assisntance in the cancellation and possible refund of the monies paid to a timeshare resort calles Grand Bliss. This company took over 35,000 with false promises explained in your website. None of the promises given by this company are real. We were scammed and need to recover as much as possible.
Thank you.
While in Acapulco in April, 2008 we traded our Florida Timeshare and $9680. for Mayan Resorts ACA. It's over 2 years later and we have no deed or title to our Acapulco transaction and they still haven't recorded the deed for our Florida timeshare. With the first timeshare still in our name, we are responsible for the taxes & maintainance fees. We have an equity exchange agreement along with the other documents. I would like to have these contracts cancelled, get our $9680 back and stick with our original timeshare. I do not trust Mayan Resorts. I talked to this "Jenny" from Mayan yesterday and she said there were 20 other owners that didn't have their deeds recorded. She said she will be emailing me a document to fill out. I don't trust anything they do or say, I don't want to deal with them because I don't trust them. The employees and the owners should be kept in jail.
My friend and I purchased a Mayan palace timeshare, when we arrived at home my friend saw several negative comentarios on the internet, so we decided to call to cancel our timeshare, we were out of our 5 rescission period, we don’t know what to do now, we have been calling to the resort but they always say that our salesman and the sales manager are not available and they never return our our calls.
I have a timeshare with Mayan Palace that I was scammed into about 8 years ago. I tried to cancel while I was there because they promised all kind of things. I have paid for the actual timeshare and have paid 7 years worth of fees. Then came the hidden charges of one years maintenance fee for improvements every 5 years. I have stopped paying. They have just sent an invoice threatening to send it to collections. I want out! what can I do? Also, the company they recommended (Sierra Resales and Rentals) and took payment to rent out my weeks has never rented a week. Nor have they been able to sell it. I believe they are also a scam.
My wife and I attended to a Mayan palace presentation on march, we signed a contract, the salesman told us that we can make money through our Mayan palace timeshare, we have never hear about that , so we thought that it could be possible. What a surprise, they always use that tactics to sell a timeshare and all the words that they say are false promises… too late for us.
On June, 2010 we were given misleading information from Grand Mayan (Los Cabos) and made the purchase. Upon ariving home we began trying to plan our next vacation and found nothing we were told was true. Their sister company, Imperial Property Management is asking for $349 to list our weeks. This is not what we agreed on. We were told this company would rent our weeks and we were to receive the money in 90 days.
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