QUEJAS de Tiempo Compartido en MAYAN PALACE

I have a question, if I´m out of my 5 days rescission period, can I cancel my contract trough Profeco?

I was invited to 3 different presentations in 3 different resorts, in all of them the sellers told me that the timeshare  was a good investment, I trusted  them and I bought  a timeshare in each resort. Now that I´m researching on the internet I realized that I was scammed, I can´t believe that there is not a honest resort, all are scammers, the Mexican authorities should close the resort and get into the jail the people in charge.

I own a timeshare at Mayan palace, the salesperson told me that I can rent my weeks for $1500 USD per week, when I got back home I started doing research about my purchase and I found that my timeshare is worth less than half of what I paid for, the same resort offers weeks at lower prices, my weeks are not going to be rented, there is a lot of competition. The only price I could sell for will only cover my maintenance fee, it is ridiculous.

We purchased The Grand Mayan 3 months ago. The sales person convinced us it was a great investment in that Wyndam would guarantee the rental of our weeks for the next 5 years. Thus we would recoup our investment in 5 years. He also assured us that after 2 years the company would buy back our membership for 65% of the Fair Market Value. None of that was in writting & we signed all the contracts. Of course none of that was in the contract & none of it is true. We put $10.000 down on our credit card & owe them the balance. The only saving grace is that they gave us an adendum to say we only pay the maintenance fee when we reserve or space bank the week. They did a few other shady things. I have not yet called The Grand Mayan to start complaining. Is it worth it?

We supposedly bought in Grand Luxxe Residence Club in 2009. At that time we were told the construction would be complete next year and we would be able to use a similar apartment at their locations. We have not found this to be the case. Like Chris, in your comment section, we felt pressured to buy...told we could sell our other time share and we were given an estimate of its value on the resale market (we still have that quote. Of course, that was not true. We called the recommened brokers--no luck. We requested to get out of that contract and get some money back, if possible, but our request was denied.

We were invited to a Mayan palace timeshare presentation; they offered us money and discounts plane tickets to assist to the presentation.  we hadn´t  planned nothing for that day  so we decided to go, they told us  that the presentation would take us 90 minutes, but the reality is that it lasted more than 4 hours, listening to different sellers trying to convince us to buy  a timeshare, we had never been  to a  timeshare presentation, so we  bough that a membership could be  a “good investment” then we  called  our daughter and we told her that we bought a membership and she told us that a friend of her also had bought one, that turned out to be a scam. So  we decided to investigate and as our daughter told us, our purchase was a scam too.

BOUGHT A CONTRACT FOR GRAND BLISS ON THE BASIS WE WOULD TURN THE THREE WEEKS THIS YEAR OVER TO IMPERIAL PROPERTY MANAGEMENT AND RECEIVE 5000 WITHIN 5 TO 6 WEEKS, AND THE WOULD BUY US OUT OF TWO OF MY TIMESHARES. AFTER READING comentarios ON THE INTERNET, I BELIEVE I HAVE BEEN HOODWINKED. comentarios ARE THAT NEITHER WILL HAPPEN. i HAVE 2/3 OF THE BALANCE COMMING DUE IN OCTOBER, PLEASE CONTACT ME AND TELL ME IF I CAN CANCEL THIS FRUDULENT PURCHASE!!!!!!!!!

Nosotros también fuimos fraudeados por Mayan Palace, ninguna novedad, nuestro vendedor nos dijo lo mismo, que podíamos generar una ganancia si comprábamos un tiempo compartido, él parecía una persona seria y confiable que jamás pensamos que se trataba de una estafa, señores vacacionistas tengan mucho cuidado, que lo robos y rateros como los vendedores de Mayan Palace están a la orden del día.

I think that we were scammed by Mayan Palace , we have some questions  we would like to ask you, we would like to know if we were scammed and get a solution  to cancel our contract in case that  is truth.

We are tired of been scammed by Mayan palace first they sold us a membership for $6780 US that we could rent  to get a profit, then they told us that if we want to rent our weeks we have to pay   a rental company. We paid a rental company $1500US  and $500 for Mexican taxes. Now nobody answers at the rental company , we haven’t received any  profits and we have to pay the membership at Mayan palace, what a scam!!