QUEJAS de Tiempo Compartido en MAYAN PALACE
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta
- Razón social
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Localización
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Agencias de cobro
- Summit Opportunities, LLC, Houston, TX
- Compañías de Renta
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
Quejas Comunes:
- El vendedor podriá reclamar que se puede vender tiempo compartido anterior del cliente por una gran suma de dinero y la compra del tiempo compartido Maya será regulado por la presente reventa.
- Vendedor ofrece un intercambio de capital o el comercio en el programa.
- El vendedor le dice que van a alquilar su semana Maya para un gran beneficio y emitir un cheque al cliente dentro de unos meses para que puedan pagar el tiempo compartido con los ingresos de alquiler.
- Muchos clientes se han quejado de que cuando van a cancelar en el plazo de 5 días, les dicen que su depósito no es reembolsable, y entonces se convenció al cliente de una rebaja.
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
I want to cancel my membership I bought at Mayan palace, I was defrauded, they told me that they would sell my other membership and they didn`t I have to cancel this because if I don´t I will have to pay the maintenance fee and I don´t want to pay them. I need to cancel my timeshare right now!
I purchased a membership with Mayan palace I bought it because the salesman told me that I could rent my weeks for 1000USD per week and that they would buy my pueblo bonito timeshare. I been calling for 3 weeks now to Mayan palace and the manager told me that if the promise is not in the contract then they won´t buy my membership.
I am desperate, I was promise that all my weeks it would be rented for $13,400 Us dollars. I been waiting for almost 14 months and they have not contacted me and I know they didn´t rent my weeks. I am tired of this I have not received a good service and I want to cancel my membership.
I went to Mexico and I attended a timeshare presentation at Mayan Palace and I purchased a membership. They took my pueblo bonito timeshare and promised me to sell it, the total price of my membership was 13,500 Us dollars but I only paid $7,500 the rest was going to be covered with money obtain from my pueblo bonito timeshare. I noticed that they charge my credit card for $6,000 Us dollars And I thought that it was a mistake, I called the resort and they told me that the charge is right and it was made to pay the membership that I bought with them, I told them that the seller told me that my membership was going to be paid in full with the money of my pueblo bonito timeshare and they responded me that my pueblo bonito membership wasn´t sold yet and it was time to pay my membership. Can you believe that?
We went to mexico last April and we purchased a timeshare at Mayan palace, we were told several lies in order to bought the timeshare. We paid in full our membership. We read at your website that you can help us to Cancel our contract, we would like be contacted by your company.
I went to Cancun to relax and enjoy a good vacation but when I got back home I had bad news for my family. My husband and I were told that our current timeshare could be sold and with that money could pay our membership with Mayan palace, we signed the contract because we thought that we only will have one timeshare. But it turn´s our is not true, and we have to pay 2 timeshares that we did not even want it.
Another timeshare victim from mayan Palace , we purchased in August 2010 a couple of days ago ,we also signed a waiver of 5 days cancellation. What can we do to cancel our membership?
Another timeshare victim from mayan Palace , we purchased in August 2010 a couple of days ago ,we also signed a waiver of 5 days cancellation. What can we do to cancel our membership?
I purchased a membership at mayan palace for $34,000, we made a down payment for $8,000 , the seller opened to us a new credit card without our assent .we have 3 years with the membership and we never used, we thought that have this membership is a waste of money and we want to cancel it.
I`m very concern about the experience we had in Mexico, we went to timeshare presentation at Mayan palace, we were invited by a friendly person he offered us a free tour if we assist to the presentation and he told us that the presentation will take us like 90 minutes, we thought that it will be a good deal 90 minutes for a free tour. But once we were there at the presentation of 90 minutes took over 5 hours. We tried to go but they were very aggressive and didn´t let us go, we don’t know how happen but we bought a membership, but we already have a membership with another resort so our seller offered us to take that membership as part of the payment of the new membership, we agreed and we signed the contract for the new membership, but now that it is time to pay our Mayan palace membership we called Mayan palace because they did not send us our check for our old membership and it was until that moment that the seller told us that our membership maybe could be sell it but it wasn`t guarantee and now we have to pay the monthly payment for both.
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