QUEJAS de Tiempo Compartido en MAYAN PALACE
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta
- Razón social
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Localización
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Agencias de cobro
- Summit Opportunities, LLC, Houston, TX
- Compañías de Renta
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
Quejas Comunes:
- El vendedor podriá reclamar que se puede vender tiempo compartido anterior del cliente por una gran suma de dinero y la compra del tiempo compartido Maya será regulado por la presente reventa.
- Vendedor ofrece un intercambio de capital o el comercio en el programa.
- El vendedor le dice que van a alquilar su semana Maya para un gran beneficio y emitir un cheque al cliente dentro de unos meses para que puedan pagar el tiempo compartido con los ingresos de alquiler.
- Muchos clientes se han quejado de que cuando van a cancelar en el plazo de 5 días, les dicen que su depósito no es reembolsable, y entonces se convenció al cliente de una rebaja.
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
We bought time share at Mayan Palace 2 weeks ago. We now have two time shares. We haven't paid in full to Mayan Palace, yet. Can we get our deposit back? We believed we can rent our weeks for $900/week and we can resale our existing timeshare.
We purchased a timeshare with Grand Bliss, and after research done, we requested a copy of our contract be sent to us. After reviewing the contract that they sent to us, we found that several parts and promises of the original contract that we actually signed were missing, including a 50 year ownership and 10 break away vacations, which we could use in the next 30 years. The contract that we signed does not seem to be the same that was sent to us.
Would like to cancel contract recently upgraded at mayan palace in Nuevo Vallarta, Mexico. we are age 83 and 87 and can't travel that much.We are a timeshare scam victims!!
Bought a timeshare through Grupo Mayan in Aug 2008 and cannot afford to pay for it. We want out and are trying to avoid being reported to credit agencies. Can you help? We wanted out earlier but was told no one could help.
I paid "closing" costs up front to the resort to "sell" my U.S. timeshare so I could buy one of their's. I paidCan you help me $4,700.00, since I know now that it was a scam and they will never sell it.
We were scamed into purchasing at Timeshare in Porto Vallarta, Mexico in 2009. we were told they would rent out our unit etc. We were also told it was deeded.. it is not, it is a membership. We can not afford this anylonger and need to cancel the contract. They will not work with us.
I bought a timeshare from Mayan Palace. I was assured over and over that there would be no maintenance fees unless I actually used the reservation. Today I received a bill for maintenance fees. I then went over the contract and sure enough it says there are maintenance fees for 20 years. Even though they verbally told me there would be no maintenance fees. I did sign it but this was a bonus week that I didn't even ask for the main timeshare says what they told me, no maintenance fees.
I recently cancelled a contract with Grand Mayan and upon trying to leave was talked into purchasing a membership with Grand Paradise Club instead. I was told by the staff the 5 day law does not apply to this in that it is not a timeshare, but a vacation club. I still have 3 days left after today. Is what they told me true?
Entered into contract with Mayan Palace; we were misled with regard to "guaranteed" rental (we listed with Regal Resale after paying up-front fee), as well as maintenance fees, as well as enrollment in HSI (where we would get a week of free vacation).
I signed a contract six days ago to purchase a vacation club membership at Mayan Palace After looking at the details more carefully compared to what I was told, I decided to cancel and sent them an email. No response yet. They had me stay at the resort for three nights free. Will that make a difference?
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