QUEJAS de Tiempo Compartido en THE REEF Playacar Resort (Leading Vacation Club)
The Reef Playacar Resort & Spa, Leading Vacation Club, The Reef Coco Beach
- Razón social
- Inmobiliaria Kasamarina S.A. de C.V.
- Localización
- Playa del Carmen
- Compañías de Renta
- Elite Guest Circle & Strategic Marketing Solutions
Quejas Comunes:
- El período de 5 días para cancelar nunca es mencionado en las presentaciones, también afirman que "sábado" en México es un "día hábil", que no lo es. El período de 5 días para cancelar un derecho legal que no se puede renunciar.
- El Asociado de Venta promete un "trade-in" como parte de sus tacticas de ventas. El asociado refiere al cliente a una compañia de renta o re-venta para vender su antiguo tiempo compartido para pagar su nueva adquisicion. Al final la compañia de renta o re-venta hace nada por el cliente, y el cliente ahora tiene dos tiempos compartidos.
- Prometen no efectuar mas cobros despues de el "Todo Incluido", pero las cuotas especiales siguen apareciendo mes tras mes con razones desconocidas.
- Su Programa Leading Vacation Club no cumple con lo prometido
The Reef playa car Resprt & Spa, Leading Vacation Club Teléfono
Teléfono: +52 98 48 73 41 20
Fax: +52 98 48 73 20 01
Sin costo
USA : 1 866 384 3656
Mexico : 01 800 714 0220Para recibir más información sobre un tiempo compartido en the Reef/Leading Vacation Club, sus quejas y cómo cancelarlo, envíe un whatsApp al +52 333 239 6589, rellene el formulario en la sección de contacto o llámenos al +52 334 162 5467.
Reef Playacar/Leading Vacation Club reclamos
A continuación tenemos un foro donde los socios de The Reef Playacar/Leading Vacation Club comparten su experiencia que han tenido con el resort de tiempo compartido. El personas de Mexican Timeshare Solutions no tine ningun tipo de influencia en los reclamos, quejas y comentarios que postean los usuarios.
i dont know what is this page and what u guys are talking about...im a reef playacar owner since 3 years ago and everything has work just as good as they told me..and actually i sold them my stupid mayan palace membership and in 3 months i got all my money back..i love the elite weeks!...well good luck everybody!
Hi Richard
So are you receiving money back still from your time share? We just purchased the first portion and I am super nervous...
we are from canada. purchased a club member for a 2 bedroom apt in dec 2012. still struggling to book our 2 weeks for our daughter and grandkids but we don't understand how you do it! they send you all different sort of info but we don't know how to do it. how do you book your 2 weeks? do you have to pay in advance the all inclusive and when they are going to give you the money they are supposed to gain for the other 2 weeks we got?? it is mustery....can you help us PLEASE????
Well best I can tell what Richard said is pure ficiton. Elite Key Circle is nothing but a travel agency. What the Reef sales force promised and what was in the contract would make for fiction. If we were not so brain dead after hours of wheels and deal, we would have seen it easily. Hell , they tell you they will mail your contract 14 days later. 11 days after recision rights; that alone should be a RED FLAG.
They also were going to buy our Mayan Palace saying they had a special program that required them to have Mayan Palace weeks. Never happened. They Lied and Lied and Lied and then tried to settle our claim by inticing us back for a free week to see their new program. Richard must work for them.
This is fact. They absolutely will not release you even if you have not used it. Thomas, the head salesman, would be in jail if it was not the protected world of Timeshare.
What a way to feel dumb. I know they are good but - we should know better. Even they admitted that SMS was a bunch of crooks. SMS was their resale company.
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