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QUEJAS de Tiempo Compartido en THE REEF Playacar Resort (Leading Vacation Club)

The Reef Playacar Resort & Spa, Leading Vacation Club, The Reef Coco Beach

QUEJAS de Tiempo Compartido en THE REEF Playacar Resort (Leading Vacation Club)
Razón social
Inmobiliaria Kasamarina S.A. de C.V.
Localización
Playa del Carmen
Compañí­as de Renta
Elite Guest Circle & Strategic Marketing Solutions

Quejas Comunes:

  • El período de 5 días para cancelar nunca es mencionado en las presentaciones, también afirman que "sábado" en México es un "día hábil", que no lo es. El período de 5 días para cancelar un derecho legal que no se puede renunciar. 
  • El Asociado de Venta promete un "trade-in" como parte de sus tacticas de ventas. El asociado refiere al cliente a una compañia de renta o re-venta para vender su antiguo tiempo compartido para pagar su nueva adquisicion. Al final la compañia de renta o re-venta hace nada por el cliente, y el cliente ahora tiene dos tiempos compartidos. 
  • Prometen no efectuar mas cobros despues de el "Todo Incluido", pero las cuotas especiales siguen apareciendo mes tras mes con razones desconocidas.
  • Su Programa Leading Vacation Club no cumple con lo prometido

    The Reef playa car Resprt & Spa, Leading Vacation Club Teléfono
    Teléfono: +52 98 48 73 41 20
    Fax: +52 98 48 73 20 01
    Sin costo
    USA : 1 866 384 3656
    Mexico : 01 800 714 0220

    Para recibir más información sobre  un tiempo compartido en the Reef/Leading Vacation Club, sus quejas y cómo cancelarlo, envíe un whatsApp al +52 333 239 6589, rellene el formulario en la sección de contacto o llámenos al +52 334 162 5467.

Reef Playacar/Leading Vacation Club reclamos 

A continuación tenemos un foro donde los socios de The Reef Playacar/Leading Vacation Club comparten su experiencia que han tenido con el resort de tiempo compartido. El personas de Mexican Timeshare Solutions no tine ningun tipo de influencia en los reclamos, quejas y comentarios que postean los usuarios.

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Lea lo que otras victimas de fraude en tiempo compartido dicen.
108 Queja(s)
  • MKD Julio 10, 2013, 7:53 pm

    Its a total scam. We got ours in October of 2012. We were promised that we would see a return on investment as soon as 90 days. It's been almost 12 months and nothing has happened. We have recently received a call from another company saying they have a buyer wanting to purchase the timeshare from us...they are all lined up. For 32k. That's right, getting triple for the investment we got scammed out of. Well...they are a scam too. DONT fall for this. PLEASE...save your money and your time. We are out 12k and have nothing to show for it. When I heard I only had to wire 3,500 to get my sale accomplished and receive 32k...I smelled something fishy. I called a consumer advocacy group for Time Shares and guess what...we almost fell again for the oldest trick in the book. I wish I could sue them. Seriously feel suckered.

  • Milly Junio 28, 2013, 8:33 am

    I got scammed we haven´t received anything and RMS told us they would not market our weeks i don´t know what to do

  • Milly Junio 28, 2013, 8:33 am

    I got scammed we haven´t received anything and RMS told us they would not market our weeks i don´t know what to do

  • JAYNE WILLIAMS Junio 26, 2013, 7:45 am

    we purchased a time share in 2008, we have returned in 2009 and have not since used it, we are now trying to book for next year and have no idea how to get hold of the people, it would be great if they responded to our e mails.

  • Mirjana Junio 23, 2013, 12:33 am

    I think it is a scam...I have tried calling the hotel.. Global Distribution Systems Partner who took over our contract when RMS marketing emailed me to let me know they would not be marketing my timeshare weeks...i don't even know how to book my own vaction for these timeshares... i have not been able to talk directly to any agent at Global Distribution Systems Partner ...they will not deal though email...stay away from The Reef and Global Distribution Systems Partner

  • Chad Junio 10, 2013, 8:01 am

    I purchased this membership in January. And I can assure you this is a fradulant scam. They sale you the membership and tel you that you can get y our money back by marketing your weeks with RMS. Well, RMS is no longer in business. Now its GDS. I have called and called, left messages with Aaron who sold me this membership. I get good response from GDS, but Aaron from the REEF hasnt replied to me in months. I seriously doubt anyone has ever been paid a dime from RMS or GDS. Now we find out that we can't even use our membership at the REEF, they dont even partner with Diamond. If you have time RECEND this soon as possible. It is a scam.

  • duckkyMay 29, 2013, 6:30 pm

    This place is a TRAP. Do not fall for the ‘Vacation Club’ sales pitch. We fell for it and are currently working with our credit card to get our $9000 back. There are a couple suites they say you can stay in for free for 10 weeks a year with the membership. The sales pitch includes a proposal that their marketing partner, Resort Marketing Solutions, will buy back vacation weeks you don’t want. Even though the salesman assured us the weeks would sell within a maximum of 90 days that hasn’t happened --- we get nothing but continued excuses.
    I have emailed the Director of Public Relations at the Reef Playacar and email has been ignored. When we attempt I to book our 10 weeks, there is no response from Royal Diamond Resorts or the Reef Playacar! Take our advice and ‘steer clear’!
    Email me at [E-mail] if you want to find a way to put these people out of business. POWER IN NUMBERS! Send any ideas that have worked for you! Yeah Team!!!

  • ChristineMay 13, 2013, 9:02 am

    We recently booked as well. It did sound too good to be true but the sales rep made it seem so logical. Their reasoning was they want to avoid paying tax as a hotel which is like 30% or so. If they are able to rent out from owners instead, they avoid the high tax. We have only got one phone call and one email from GDS which is the the company that is responsible for renting out our two weeks and we were promised yearly income of $4000. We are skeptical now from reading this. Has anyone been sucessful in getting their money back or are happy with them???

  • Jane Abril 17, 2013, 10:22 pm

    Someone mentioned that maybe Profeco can help within the first year. Can you provide more information on that?

  • melissa & Jeff Marzo 22, 2013, 5:47 pm

    Feeling very sick by this all. We were scammed as well. Now a year on we have not received anything and paid a lot. We just received an email from RMS saying they no longer work with the Reef and to stop calling. Is there any legal action we can take to get money back this far along? Feeling so sad.

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