QUEJAS de Tiempo Compartido en PUEBLO BONITO

I feel very upset with tihis kind of scams, this resort rip me off to me and all my family , i dont know how this people still doing this, they promise a lot of benefits but all was a complete and big lie, so if you want to know about more of timeshare pls do a very deep research first.

Our plan was never to stay but to rent it & use our Bonus Weeks. We have been in contact with them regarding this immediately upon our purchase. I tried to call Pueblo Bonitos customer service so many times and I cannot even get hold of our salesman. They lied , I am very upset and I'd like to do something to get this resolved.

fake people like to abuse from others, I was ripped cruelly by them , made me a thousand promises and benefits that never saw the truth is that all timeshare stuff is a nightmare, even are on time or approach to these places, please do not get into trouble.and avoid this kind of nasty people pls

I'm extremely upset at myself for being dupped into purchasing a timeshare at the Pueblo Bonito, all i want to do now is to cancel it, im not even using it, i really need you help, i cant pay for it anymore, i purchased it thinking that i would be able to cancel it later, but it has been impossible.

Por mas que mis amigos me han recomendado adquirir un tiempo compartido nunca me he decidido , hasta hace poco un hermano que vive en estados unidos decidio comprar uno en cancun , mexico , me dijo que al principio todo muy bien, pero que despues de unos meses ya le estaban cobrando una enorme cantidad de gastos extras que el nisiquiera habia requerido, alejense de este hotel

Pero por supuesto que apestan!...... hace unos días mi hermano fue a una convención de una semana, por accidente el buró, o mesa de teléfono que se encuentra entre las dos camas se desplomó, ya que al recargarse en él los tornillos salieron volando, al día siguiente a quienes ocupaban el cuarto los corrieron, y les cobraron el desperfecto en 1,500 pesos.... osea nada más iban a atornillar las tablas, pues no se quebraron, y salió en 1,500 pesos..... pidieron explicación y los recepcionistas asi como el gerente les dijeron que por políticas del hotel, pero les "hablaban" sin prestarles atención, sin ponerles atención y sin voltear a verlos.

This resort sucks, worst thing i could ever done , fall for promotions, turned out to be mostly a vicious lie, still do not understand how it was possible that fell into their trap, these people are a scam, stay away from this resort, such a rats, i dnot recommend this ever!

we spent the hour or so listening to their pitch, we all went to a room where there was other sales people and other marks. It was all high energy, like buy now before the opportunity misses you. But when we told the guy that such a financial commitement was not prudent for newlyweds such as ourselves, the sales guy became very abusive and said "fine, stay home and don't get to travel anywhere". After sharing his disgust for us (for making such a poor decison not to buy on the spot) HE left first.

cuantas veces me dijeron que me ayudarian y nunca lo hicieron, ya estoy cansada, quiero cancelarlo... estoy batallando con 2 tiempos compartidos ahora cuando nisiquiera pretendia seguir pagando uno solo, pero como siempre estos malditos mentirosos me engañaron y me dijeron miles de cosas.. ayudenme

The sales people told us we would own our timeshare forever and it could be given to family members. Turns out it was a 10 year use of the resort on our week. We were also told that the rental of the week would actually make us money and that it would be a good investment. Completely untrue and misleading. I believe the sales team intentionally mislead us in order to get us to sign up for one thing while they gave us something else. Their willingness to take almost anything (other timeshares) should have been a clue to how desperate they are to deal.