QUEJAS de Tiempo Compartido en PUEBLO BONITO

Do not buy a timeshare at Pueblo Bonito Sunset Beach.......They will tell you lies to get you to buy at PBSB. My friend and I bought since we thought this place was amazing. We purchased a timeshare so we can enjoy PBSB and more again and agan. We signed a contract that gave us 100 points (1 week) every year to use at PBSB or anywhere through RCI. We were told we would have to only pay the matainence fee every other year. We were also told that if we did not want to go to PBSB we could exchange our 1 week for 2 weeks at any place offered through RCI. We were given 3 bonus weeks to use for the next 3 years starting in 2011. It was an RCI Bonus week certificate.We tried to talk with someone while still in Mexico about canceling our contract after we read bad stories on the internet about the timeshare scams at PBSB. But nobody would really help us. They just had excuses to tell us. We returned Sept. 28th 2010. On Oct 1st we had an email sent to us from PBSB stating the "changes" to our contract. It stated that we would only get 50 points every signed by Dave Larson at PBSB. year and that we would have to pay the maintainence fee EVERY year. we then called RCI about using our bonus week cert. through RCI. When we called RCI they had no idea who we were. They said we needed to be a member in order to use the bonus weeks. And also pay an exchange fee. In order to be a member we would need to pay $98 a year and an exchange fee of $199. We were never told that we had to pay for RCI while in Mexico. So basically everything we signed on has not been true. And do not get the extra Pueblo Bonito Premier.....Its not a deal. The prices they show you are not what they are when you look yourself. Unless you go REALLY last minute. Our timeshare guy Alberto Gutierrez owns a yacht so believe me these people dont need your money.The contact numbers we were given is only long distance. So if you want to talk to them it costs more money. And when you email them if you get a response its a response that doesnt answer any of your questions. Go online and read all about Pueblo Bonito Sunset Beach timeshare scams......It has happened MANY times. if our contract was what we originally agreed to we would not have a problem with PBSB. I would only reccomend friends and family to stay there if they stayed away from the timeshare people. I havent really read anything positive about buying a timeshare through PBSB.

The Hotel is great.The staff is great. the food is great and the service is great. The only thing that keeps this place from being "THE BEST" is the false timeshares they sell...If its too good to be true then it is. Go on someone elses timeshare!! Or just book yourself.

Estoy en la misma situación que Adriana Lemionet. No he podido usar el tiempo compartido y es mas el esrtes y el tiempo perdido que el supesto beneficio. Lo estoy tratando de cancelar, pero no me rembolsan nada de lo que ya pague... muy mala experiencia!

I know these people very well, I was scammed 2 years ago and basically, they did nothing to make me happy!

i own 2 weeks at pueblo bonito and i'm looking for a way to invalidate my contract can you help me

I am so disgusted. This is why no one trust in the resorts nowadays, you all should be ashamed of yourselves!!!!

en esta empresas son todos unos inconcientes, me dijeron que si renunciaba a mis 5 dias para cancelar me hacian ofertas y regalos, nunca recibi nada y ahora estoy metido en un problema para cancelar

hace 4 años compre mi tiempo compartido con ellos y dias despues de comprarlo me arrepenti y quise cancelar pero fue imposible, ahora he tenido años de muchisimo estres, pueden ayudarme?

I was fraudulently issued a timeshare by Pueblo Bonito where my name was forged... I have never used this Time Share, but now their billing corporation called "Concorde" is sending reports to the Crecit Bureau and hurting my credit score. I need your help.

En pueblo bonito me han tratado de lo peor, fui a una presentacion y cuando dije que no estaba interesada comenzaron a hacerme malas caras e incluso llegaron a ser irrepestuosos conmigo!

Compre un tiempo compartido en Pueblo Bonito Sunset Beach en el 2012 y hasta la fecha no he podido hacer ningún uso de él porque, ni ahí, ni en otros hoteles. No tienen disponibilidad (aunque se reserve con casi 5 meses de anticipación), o lo condicionan a venta de aumentos en categoría, o mas cuotas adicionales, o por temporada, o por puntos faltantes, etc. El trato es pésimo y resultaron un dolor de cabeza. Quiero cancelar pero me dicen que se requiere carta en donde solicite la cancelación aceptando que el dinero pagado hasta la fecha no es reembolsable.