QUEJAS de Tiempo Compartido en PUEBLO BONITO

We have been scammed by Pueblo Bonito, because they said that they would help us get rid of our first time share and they have not, so we are stuck paying for two. Whenever we try to visit with them they are booked but penalize us for not coming annually.

This is not a review of Pueblo Bonito Sunset Beach. It is a warning not to get sucked in to Pueblo Bonito travel club. We visited Pueblo Bonito last March and made the mistake of buying into the travel club. Almost everything that we were told we would get from the club was either a lie by omission or an outright lie. We purchased a package that contained "world weeks" that supposedly can be use at resorts around the world. As it turns out these weeks can only be cashed in for points that are worthless. The all-inclusive fees for members are so high that we could actually book a room for less NOT USING our ownership weeks. We took advantage of a promotion that was supposed to give us a credit for paying off our balance early and 60% off all-inclusive fees. We were led to believe that we could use both, but as it turns out the 60% discount is off rack rates which are outrageous. Don't make the same mistake that we did in purchasing ownership in the travel club. We should have known that an offer that sounds too good to be true is too good to be true.

Los asistentes vacacionales de tiempo compartido dan pésimo servicio al cliente.
Hace aproximadamente un mes, solicité un reembolso del transporte del hotel al aeropuerto. Y no he recibido respuesta; ya que cuando realicé la reservación y pagué el trasporte del aeropuerto al hotel y de regreso.
El agente vacacional omitió mencionar que el servicio por parte de la empresa: CABO TRAVEL SOLUTIONS SA. DE CV., No realiza servicios antes de las 9am. Por lo que mi vuelo no coincidía con la salida del trasporte.

The timeshare at Pueblo Bonito is a total scam. Nothing that was promised has happened. We are told the rules have changed. Sorry. The thing that got us to sign was 4 rounds of golf at Quivera for $100 for 3 years. Now our first time coming back and wanting to use the certificates we are told the rules have changed. Golf is in high demand. And the certificates are no longer available. Our sales person, the CLOSER, was John Tremblay. Don't trust this guy. He will tell you anything to get you to sign. And then not follow through on anything. I am disappointed in myself. I have always heard about time share scams. But this sounded different. This has ruined our entire experience of coming to Pueblo Bonito Sunset Beach. We now have to look for a different spot. Good Luck folks!

Scam by these people as well

POR FAVOR AYUDA PARA CANCELAR LA MEMBRESIA NOS ESTAN INTIMIDANDO , LA MEMBRESIA FUE ADQUIRIDA EN SEPTIEMBRE DEL 2020 Y YA NO ES POSIBLE PAGARLA A QUIEN TENGO QUE ACUDIR PARA CANCELARLA ,NUNCA SE HA UTILIZADO YA QUE CUANDO SE NOS OCURRIO NO ESTABA DISPONIBLE , SON UNOS MENTIROSOS Y TE EMBABUCAN HASTA QUE ACCEDES COMPRARLA!!! POR FAVOR NO CAIGAN EN SUS MANOS

Pueblo Bonito Sunset Beach is a beautiful resort. An exquisite place to have dinner. The problems withthis hotel is their staff. We are an old couple and they will call us every morning for three days to have a reunion with free brunch. This was so annoying for a place that is a "resort"

We were scammed by Pueblo Bonito Salespeople in Los Cabos. Watch out for them, it definitely is a scam, if you notice they try to invite you for a breakfast or dinner walk to the nearest to us. We also saw another two or three couples geting scammed at the same time.

Do not believe anything from these guys. Pueblo Bonito Pacifica are just another rip off. We were scammed and still to cancel our timeshare. If you call he member services at the resort they don´t even answer the phone

We unfortunately decided to buy a unit with Pueblo Bonito Emerald. First, lie they told us we would say in a suit. They gave us a hotel room when using our points for another resort. Then, we had to pay our tickets for a water park when they stated it was covered by the contract. I am starting o get bad feeling that we have been scammed.