QUEJAS de Tiempo Compartido en PUEBLO BONITO

My husband went to Mexico last month and was invited to a timeshare presentation at Pueblo Bonito. He went with his sister and both of them bought a membership and now feel they were cheated. My husband works almost the whole day and does not have time to investigate how to cancel the contract, that’s why I´m helping him to find a solution. If somebody purchased at Pueblo Bonito too, and knows how to get rid of this contract, please let me know.

My wife and I felt pressured by Pueblo Bonito and we purchased a membership. When we got back to the hotel, we were smart and read the whole contract and didn’t like what we saw. We went back the next day in order to cancel the membership. They tried to deny us the right to cancel our membership, saying it was non-refundable, but we wouldn’t leave until they cancelled our membership. If you bought a membership and you are in your period of 5 days, fight for your rights. 

I want to cancel my membership because I can´t afford it anymore. I purchased it 3 years ago, but I never used it. I didn´t contact a rental  or resale company,  I wasn´t scammed as other clients in this webpage, I only want to cancel my contract because I have other  expenses and I can´t Keep  paying for the maintenances fees

The membership that my husband and I bought at Pueblo Bonito turned out to be a scam. The seller contacted us with a company that would rent out our weeks for a good quantity of money and our other membership in Hawaii would be sold without receiving a cent from us. Now that we have not managed to rent our weeks, we contacted the resort and they told us that the rent of our weeks  was not guaranteed and that if we want them to sell our property, we have to pay $2,000  more. We are very angry; Pueblo Bonito has not fulfilled any of what they promised us.

Jamás me imagine que la industria del tiempo compartido estuviera tan infestada de tantas mentiras.  Todos  nuestros pagos están al corriente, los mantenimientos que nos han tocado también los hemos pagado, aun cuando no hemos utilizado nuestra membresia. Mi esposo habló para mencionar que ya queríamos  reservar nuestras vacaciones ,y nos dijeron que nuestro espacio estaba sujeto a disponibilidad, que si teníamos semanas pero todo dependía de si había espacio o no, nosotros llamamos con un tiempo de anticipación considerable, pero de que nos sirve tener un tiempo compartido si nunca vamos a poder usarlo, a nosotros se nos complica mucho viajar  todos en familia, así que solo tenemos vacaciones cada que se nos acomoda, por eso lo hicimos con anticipación y aun así no quieren hacernos nuestra reservación, la verdad es que estoy muy molesta y  no voy a seguir manteniéndoles su hotel sin beneficio alguno.

Somebody knows about timeshare donation? Or somebody wants a Pueblo Bonito membership? I paid the down payment and 3 more payments. It is all right with the membership but I can´t afford it anymore and when I called to cancel  the resort told me that it wasn´t an options because I´m out of my cancellation period , they  told me that I can donated  it. So, if somebody here is interested please let me know.

Quiero saber cómo cancelar mi tiempo compartido, mi esposo y yo lo compramos, pero ya no lo queremos, aun no hemos dado ninguna mensualidad, pero  dimos un deposito de $24,000 pesos, el resto de los pagos serán en dólares y los cargaran a la tarjeta de crédito de mi esposo.

Me encuentro algo desesperado porque ya me comuniqué con Pueblo Bonito, y les dije que de momento tuvimos problemas con mi negocio y  las ventas han bajado en más de un 40%, esto evita que este al corriente con mis pagos de la membresia, difícilmente podemos solventar los gastos de la casa y no vamos a dejar de comer por pagar una membresia, me respondieron de manera inconsciente y sin una solución a mi problema, solo quieren que termine de pagar la membresia o  en caso de lo contrario implicaría una penalización.

We already had a property in the US, but we bought another one in Mexico.We had the bad luck of falling for the scams at a Pueblo Bonito timeshare presentation. Of course they told us all the lies about selling our current timeshare for us, so we signed the new contract thinking that all of what they told us was true. The problems came later because they don’t want to honor the promises that they told us, nor will they cancel our membership. We feel trapped.

The day of the presentation all the employees had time to attend us. Now that we have signed a contract and we want to cancel it, it  turns out that there is nobody to talk with us and our sales guy doesn`t work there anymore. …lie after lie