QUEJAS de Tiempo Compartido en PUEBLO BONITO

I bought a timeshare from Pueblo Bonito yesterday.  They say I CAN cancel the contract, but I WON'T get my $12,000 I invested in because it's non-refundable.  What am I supposed to do??  I thought the Federal Consumer's Rights of Mexico protects you from ANY contract within the 5 days???  It's not even day 2 and I already got a headache from reading all the negative comentarios.  HELP PLEASE!!  
I'm worried sick to my stomach and can't sleep even though it's been a day.   
 Yes it's my own fault, but you just assume that you are buying from an honest company.   

I am at Pueblo Bonito Sunset right now and had no problem booking a week.  I am very happy with the purchase I made here 4 years ago, it is am amazing place.  I made the reservation online and had no problem at all, you do have to book in advance tho if you want a prime week.  I am at Sunset for week 4 and Rose for week 5, which is a fixed unit.  I have never regretted a day and have owned at Rose since before it was built.  I come every year.  Jim Kerns is a great salesman, who I have lunch with every year while here.  He is not pushy at all.

• Lynn Shurtleff Abril 12, 2012, 10:10 am

  Note to all persons who think a timeshare or fractional ownership is an investment. IT IS NOT AND NEVER WILL BE. If you buy one, buy it to use it, not to rent or resale. It will not happen.

• Kathey Hatfield Abril 12, 2012, 10:10 am

  Hi I'm an new owner, but I am having troubles making a reservation to use it! Can you tell me if there is a special phone number for owners or a website to make reservations at besides the general one? Thanks for any help you can provide. --Kathey

Purchased Timeshare in Cabo at Puerto Bonito. I was told I was getting 3 weeks a year in Pueblo bonito and 2 additional weeks per year, based on availability, in one of thousandths of resorts throughout the world. Only the 3 weeks is true. Additional I was told I did not have anytime to change mind because this was a resale and Mexican law did not required Grace period. I now read that was not true either.

Montecristo sold us a 2 bedroom unit. They lied about the timeline of completion, trade ability, and that contracts in Mexico wouldn't affect US credit rating

I have been scammed by Pueblo Bonito in Cancun,Please help me get out of my timeshare. We still owe about $9K and have given away all the money to scamers that I intend to. Frustrated and desparate.

We have been owners at Pueblo Bonito Emerald Bay for 5 years and have spent at least 12 vacations there since then.  We have had a many great experiences at Emerald Bay including our dealings with our sales person and the sales manager.  Unfortunately we went to Sunset Beach and assumed the same principals applied to the sales staff at Sunset Beach...IT DOES NOT!!!  We were lied to multiple times in our dealings with the sales staff and management.  They tried to deny us our right to cancel the contract within the 5 day "cooling off period".  If your 5 days are up then I'm afraid you are stuck with the contract, but if it is not than you have every right to get all of your money back!!!  Contact the Mexican consumer affairs office and educate yourself to the law.  Unfortunately there are a few sales people at this resort tarnishing the brand, but if you look beyond those people you will find the people that work in the resorts to be some of the kindest and most helpful people you will ever meet.  I would like to say thank you to Oscar, the doorman at Sunset Beach, it is his kind words that I choose to remember when I think of Cabo. Remember you do not have to buy a timeshare to enjoy the resorts and the wonderful staff they employ at any of the Pueblo Bonito Resorts, you can usually find a good deal on Expedia or Orbitz. 

Tengo problemas con Pueblo Bonito Emerald Bay Mazatlan, compré una suite presidencial. Ya hable para cancelar,pero me dicen que no es posible, que si cancelo piero todo lo que ya pague que son $4,000usd.

We almost bought into this thing on the spur of the moment.  Never sign a 30 contract after a margarita and with a company that says you must sign today to get our great deal.  The salesman turned from a really nice guy to a jerk when he found out we weren't buying.  PS Don't actually try to drink the free Tequila they give you, you will feel so bad the next day you will think you actually fell for their 'deal'.