QUEJAS de Tiempo Compartido en PUEBLO BONITO

Pueblo bonito son un fraude total, mis papas tienen ya unos años con una membresia con Pueblo Bonito, al principio todo muy bien, unos años hacia aca las cosas empezaron a cambiar y empezaron a querer cobrarles mas por una actualizacion de su membresia, mis papas no accedieron y de ahi en adelante les ponen trabas para poder usar su membresia actual, buscamos urgente la forma de cancelar la membresia !

My husband and I purchased a timeshare at Pueblo Bonito Sunset Beach in Cabo San Lucas. We were told if we wanted to cancel we had to mail them a request for cancellation. The only problem is the address on the contract is not an actual address according to the USPS and FEDEX. I tried mailing them and FEDEX made the correction anyway, and my mail was still refused by Pueblo Bonito Sunset Beach. Providing a fake address is a breach of contract.

Horrible se queda corto con lo que hemos vividoa traves de los años con la cadena de royal holiday, hace un par de años compramos una membresia de tiempo compartido con estas personas y la hemos pasado mal, con la ilusion de que seria una buena inversion para la familia, nada de lo que nos dijeron en la presentacion han cumplido, hemos buscado de mil formas librarnos del contrato pero no lo hemos logrado, unos amigos nos recomendaron este sitio, ayuda! gracias

In Jan 2018, I purchased into a "vacation fractional ownership", they are doing away with the term "timeshare" because that carries a negative overall sense (as it should). At the time of the signing the agreement, the very convincing salesman advised that I would get a $3000/annual credit (which could be used towards airfare, golf, cruises, hotel stays at other resorts and hotels, car and merchandise), he even showed examples of the merchandise via his presentation books. Further, he told me I could use that same credit for my airfare returning back to Pueblo Bonito or other destinations. Needless to say, this is not a true fact, but rather a "savings credit" which gives you up to $3000 supposed in discounts on any of the choices stated above. You still pay for whatever you are seeking. Its bogus and total b.s. I have yet to experience other problems, but this is just the beginning and very early into my experience with PB Sunset Beach. Keeping my fingers cross.

Total rip off company,
promised my account is cancelled, now they show on my credit report.
Have been dealing with them since our last vacation to have this cancelled no luck so far -Account Cancelled Account# 13460157740

Do Pueblo Bonito properties recommend Elete Retreat Timeshare sales group for selling an owner's units? They have represented themselves in that capacity. You have repeatedly warned against dealing with any timeshare re-sale companies. We cannot find anything positive about them. Only dissatisfied customers. Please advise if you indorse this company. Thank you, Robert Snow

Pueblo Bonito should be the worst option to stay ever, we actually have a timeshare membership with them and is a total chaos, the maintenance fees are so high and the quality of the rooms and the hotel in general its not good.

BUEN DIA. QUISIERA UNA OPINION DE QUE HACER CON UN TIEMPO COMPARTIDO EN PUEBLO BONITO. PUES DESDE QUE LO CONTRATAMOS EN EL 2009 NO HEMOS PODIDO VACACIONAR NI UNA VEZ Y SE NOS HA DICHO QUE LA MEMBRESIA ESTA CANCELADA. YA NO QUEREMOS EL SERVICIO NI SEGUIR PAGANDO CUOTAS DE MANTENIMIENTO. QUEREMOS SABER SI HAY FORMA DE CANCELAR Y RECUPERAR ALGO DE LA "INVERSION" HECHA O DE PLANO ES COSA PÉRDIDA. QUE PODEMOS HACER? AYUDA POR FAVOR
LES PIDO DE FAVOR QUE NOS AYUDEN Y ORIENTEN EN QUE PODEMOS HACER

estamos pasando una experiencia de lo mas desagradable con estas personas, compramos mi esposo y yo una membresia y no hemos podido usarla debido a que no tienen disponibilidad, nos hemos quejado hasta el cansancio puesto que ya llevamos 6 meses asi, necesitamos que alguien nos asesore.

Don´t buy a timeshare at PB. They lie in order to sale and then they make their clients believe that will help you to get rid of that fraud but keeping your money...they don´t respect what the Mexican Laws say and they threat you if you request the cxl, they extort you to pay 1000 USD, but if you fight them they drop to 500, continue fighting then they drop to 0 but just to make you think they will help you...these three women are the ones that extort people

Elsa Romero
Gaby Ramirez
Erika Munoz

They even sent me a cancellation format and passing the days they said that our cxl was denied!!