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QUEJAS de Tiempo Compartido en EL CID RESORTS

El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozum

QUEJAS de Tiempo Compartido en EL CID RESORTS
Razón social
El Cid Vacation Club S.A. de C.V.
Localización
Mazatlan, Cancun, Cozumel.
Agencias de cobro
Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
Compañí­as de Renta
Phoenix Vacation Property Management, Platinum Exchange Services Corp.
Representantes
Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas

Quejas comunes:

  • Los vendedores ofrecen a los clientes falsas promesas de descuentos en tarifas aéreas, cruceros, alquiler de coches etc
  • Los vendedores afirman que los puntos tienen más valor de lo que realmente tienen con fines de intercambio.
  • Los clientes se envían el contrato completo en un CD a su domicilio. Ellos no reciben una copia completa para revisar y decidir si desean o no de cancelar dentro del período de rescisión cinco días permitidos por la ley mexicana.
  • Los vendedores ofrecen para revender el tiempo compartido antiguo o la entregue o intercambie para que el cliente sólo es responsable de las cuotas de mantenimiento para el nuevo tiempo compartido. Esto nunca sucede.

El Cid Resorts Mazatlán
sin costo al
01 800 716 98 00
Directo:
011-52-(669)-913-3333.

Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
sin costo al
01 800 003 62 92
Directo:
011 52 (998) 872 8999

El Cid la Ceiba Hotel de Playa
llame sin costo al
01 800 670 32 77
Directo:
011-52 (987) 872 08 44

Para recibir más información sobre un tiempo compartido en El Cid y cómo cancelarlo, envíe un whatsApp al +52 333 239 6589, rellene el formulario en la sección de contacto o llámenos al +52 334 162 5467.

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Lea lo que otras victimas de fraude en tiempo compartido dicen.
340 Queja(s)
  • Sharon Abril 12, 2012, 10:11 am

    What can I do if I signed a contract with El Cid vacation club, and the information that they told me was false?  They told me that with my points I would have a better room, but when I check the information on the website that the seller provided me, I noticed that with the points I purchased I cannot book the type of room that they told me that I would have. I´m not interested in investing more money to get that kind of room and now I do not want the membership because it doesn´t offer what I was promised.

  • kourtney Abril 12, 2012, 10:11 am

    I would like to know what can I do to get rid of my timeshare if I´m out of my  five days of cancellation period. I was scammed by the sales person from El cid. He made usbelieve that he was a good person, and so we decided to buy a membership from him. Now that we know what he did, we feel completely foolish, how could he dothis to us?  He stole a lot of money from us,  and they continue stealing from us with the maintenance fees.Royal elite

  • Manuel Abril 12, 2012, 10:11 am

    Hola, mi nombre es Manuel y estoy buscando ayuda porque tengo problemas para cancelar mi contrato con El cid, el día de la presentación me dijeron infinidad de mentiras y  ahora no nos quieren dar nada de lo que nos platicaron, porque dicen que en el contrato no tiene nada de lo que yo les estoy pidiendo, me trataron muuuy mal  el dìa que les hable por teléfono y me dieron a entender que por tonto me fregaron.

  • George Abril 12, 2012, 10:11 am

    I have owned timeshare at El Cid Resorts for many years. Some of it has been good, but recently I increased my points usage with the promise of renting several weeks a year for $7,000.00 US Dls a week. It was a lie, the company they were registering my weeks with never recieved the forms or fee to register it with them. Now if I want to register my weeks for rental the Phoneix Travel Co. wants about a $650.00 US Dls in fees paid up front. I think I would never recieve any rental income. Recently a new, (I believe scam) has come about. I was contacted by a consultant company, R D Consultants, a Mr. Hawkes wishing to buy my timeshare contract at El Cid Resorts. 830,000 points for $79,000.00 US Dls. The catch is you need to use their designated time share company. "Mexcrow Title" in Mexico City. The contract would require me to place in escrow $1,900.00 US Dls for Documentation preperation fees. My reserch failed to really find that there really existed such a title company. Hope that El Cid Resorts isn't apart of this new scam.

    • Chris Abril 12, 2012, 10:11 am

      Did you go through with the sale? I have also been contacted by Mr. Hawkes.

  • Debra Abril 12, 2012, 10:11 am

    I have owned my timeshare since 1995 and it was fine until 2007. I stopped being able to rent it out to cover the maintenance fees when the economy turned bad. I paid "Timeshares Only" to sell it or rent it and have not received a single call or inquiry. I keep receiving direct mail now from "Simple Solutions" and other companies which I assume is another scam to simply take over the timeshare and not pay me anything?? I don't know though. Do you know anything about "Simple Transfers?"

  • Kerry Abril 12, 2012, 10:11 am

    We bought a timeshare in Mazalan, Mexico from El Cid. They completely mis represented the benefits. I have tried numoureoius times to cancel and they will not get back with me.

  • Jeff Abril 12, 2012, 10:11 am

    The salesman told my wife and I many lies and we just want out. The point swap and rerent are non-existent and they gave us a rental company to sell for us then once paid to sell we never could reestablish contact. This was part of the sales tactic in order to get us to sign. Sierra Rental would rent our timeshare for $4,000 the first year and it would pay for the timeshare.

  • debbie Abril 12, 2012, 10:11 am

    We were also foolish and got hooked into the "We will have our reputable company sell your existing timeshare". Cecil Jenzen was the salesman. We have not heard from either the company that was supposed to sell the time share or Mr. Jenzen.We reaize how foolish we were to not have sold first and bought second. Will NEVER go to another time share presentation. My husband and I are both well education people, you would think we would know better.

  • Gibson Abril 12, 2012, 10:11 am

    We purchased an El Cid timeshare in 2003 and we were very mislead on how we could use it. We were told the 'points' would accumulate and we could save them up for an exchange, however, this is not true and we never have enough points to exchange. We have been unable to ever use it and the only thing we have ever done is pay monthly amounts for no vacation. We are tired of paying for nothing.

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