QUEJAS de Tiempo Compartido en EL CID RESORTS
El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozum
- Razón social
- El Cid Vacation Club S.A. de C.V.
- Localización
- Mazatlan, Cancun, Cozumel.
- Agencias de cobro
- Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
- Compañías de Renta
- Phoenix Vacation Property Management, Platinum Exchange Services Corp.
- Representantes
- Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas
Quejas comunes:
- Los vendedores ofrecen a los clientes falsas promesas de descuentos en tarifas aéreas, cruceros, alquiler de coches etc
- Los vendedores afirman que los puntos tienen más valor de lo que realmente tienen con fines de intercambio.
- Los clientes se envían el contrato completo en un CD a su domicilio. Ellos no reciben una copia completa para revisar y decidir si desean o no de cancelar dentro del período de rescisión cinco días permitidos por la ley mexicana.
- Los vendedores ofrecen para revender el tiempo compartido antiguo o la entregue o intercambie para que el cliente sólo es responsable de las cuotas de mantenimiento para el nuevo tiempo compartido. Esto nunca sucede.
El Cid Resorts Mazatlán
sin costo al
01 800 716 98 00
Directo:
011-52-(669)-913-3333.
Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
sin costo al
01 800 003 62 92
Directo:
011 52 (998) 872 8999
El Cid la Ceiba Hotel de Playa
llame sin costo al
01 800 670 32 77
Directo:
011-52 (987) 872 08 44
I have an El Cid timeshare that I am deliquent 6-months on payments due to financial reasons. However, when I purchased I was promised that they would market/rent my timeshare to make the payments. A collection agency is calling.
El año pasado compre un tiempo compartido en El Cid adquiri un plan bajo la promesa por parte de la empresa de que el plan era autofinanciable, es decir, que de 4 supuestas semanas que tengo derecho al año, con 2 pagaba las mensualidades de un año y con dos el enganche y me quedabe una utilidad, ya que segun ellos, me iban a ayudar a comercializar mis semanas,pero en mi contrato no menciona semanas, sino puntos, y por ningun lado del contrato viene la conversion de puntos a semanas. Segun ellos del enganche que se pacto a 6 meses sin intereses, solo iba a pagar la primera mensualidad, y las siguientes se pagarian del modo que les comentaba. el dia de hoy me voltearon todo y estoy teniendo dificultades para saldar la cuenta
Good Morning, I have been trying to cancel el cid vacation membership for 6 months now. I have never used the service. They tell us to send emails, mails and keep on telling us that they never receive it. Now they threatening to call a collection agency because we refuse to pay. Please help!
In Jan. '08,wE purchased 210,000 points from Rui Veloso of El Cid Vacation resorts in Mazatlan. Mr. Veloso drew up an agreement to rent out our points to help to pay for the contract #0605599, in Dec. of that year. According to this agreement the rental would be guaranteed to provide us with the sum of $10,000 US. no later than January of "09. We did not receive this money at that time or since. We have had to borrow money to pay for the contract. THe rental company did not receive notice to rent out our points . We ended up owing El Cid collections a total of $12,333 US as interest had accrued . Mr. Veloso sent us a cheque for $1200. US, in July of '09. He has since refused to honour the agreement drawn up, saying he works for El Cid ,not the rental company.
We just signed up for a time share at EL CID RESORTS on August 17 2009.I got hooked to their bait by promising how to take avacation with less head ache and convinient of making reservation on the internet,I spoke with many of the RCI resorts costumer service to make room reservation and told that the internet reservation is not a working program,is only a simulation program.I need you help to recover my down payment O $8,050 dollars for a service they cannot provide.Thank you,for having this web site hopefully you can call me ASAP and get in touch with you law firm soon as possible.
We bought into El Cid Vacation Club this past April 2009, they had me sign over a timeshare property that my mom and I owned. My mom was not there and so she did not sign this agreement. She feels this was wrong, in that they should have had both our They said this was so easy to use, so cheap, so affordable. Well it isn't, it is deceptive, I get bills that say I'm late in payments, charging me late fees that I didn't even get a first bill for. They told me there were no maintenace fees for RCI, I've paid them $600 already! We want out! Thank you for any help!signatures since they were on the original contract. So I am wondering if this was even legal.
We just signed up for a time share at EL CID RESORTS on August 2 2004.I got hooked to their bait by promising how to take avacation with less head ache and convinient of making reservation on the internet,I spoke with many of the RCI resorts costumer service to make room reservation and told that the internet reservation is not a working program,is only a simulation program. I need you help to recover my down payment.
just purchased a 300,00 point time share for el cid in puerto morles got home relized cant afford and cant refinance as a mortatage must be personal loan high interest contract dated May 3 2009 can you help me i was under the assumption this would have a deed and i would be able to refi for 20 years cutting the payments in 1/2 i paid $36,400 for this and cant afford put down 10% can you help I dont know if i signed a wavier for the 5 day thing but i do have a c/d with all paper work on it
My mother has been scamed by El Cid Morrow Towers. She already had a timeshare, but 4 years ago, the convinced her to upgrade for more money! She now has $18,000.00 into them. What are the options? She now wants to give it to me, as she no longer wants it.
I was down staying in Mazatlan, Mexico with an another couple and I met with the El Cid Resort group. We were told that El Cid would sell our other time shares in 90 days and gave us the price for each different time share. This money could be the down payment on their El Cid VIP club. That must really "very ignorant person"!! So, after putting $18,000 down and signing on for the balance, which was supposed to be paid off by the proceeds of the properties. Until the property monies were transferred, we would make a payment of $672.03. This would only be until Oct 1, and all would be taken care of. Well El Cid will not return any of our e-mails and the contact information they gave us do not work. The main culprit we dealt with was Lic. Fernando Alonso Gonzalez, El Cid Management. The only communication that comes is for the payments, which also include a $109 monthly maintenance payment!!! I am exploring a way to approach this problem, legally, if possible. This seems to be a complete scam. Now tomorrow is Oct 1, and I expect NOTHING AT ALL FROM El Cid!
Now looking for other persons in this same state.
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