QUEJAS de Tiempo Compartido en ROYAL ELITE

We recently returned from Mexico and were induced into purchasing a timeshare. They told us we could cancel. I just got off the phone with them and they told me that there were no provisions to cancel and could not get me down payment back.

We purchased a timeshare at Sandos Playacar. We are tired of the scam! We went into a contract with Sierra Resort services to sell the timeshare and they too must be a scam. They have asked for more money now that we are at the closing. we Have never used it one time and have already invested over $7000.00

We recently purchased timeshare in Cancun, Mexico. What we signed and what we thought we were getting were different, and we would like to cancel.Our Purchase total was about $20000.

I am involved in a timeshare scam with Royal Elite/Sandos Carocol and Sierra Resort Services. I would like to cancel  the contract with Royal Elite. The contract was signed on December 15, 2010. Made $5000 down payment.

We are currently working with Profeco regarding a scam by Royal elite in Cancun . We realize the process is very slow. What can you do to assist us? What are the fees associated with you services. We are out $15,700.

Compré en Febrero del 2010 en Sandos Caracol y me recomendaron vender mis semanas a Sierra Rentals. Pagué a ellos y me contactaron para ofrecerme comprar todas mis semanas y pague de nuevo una cuota. Pueden decirme si saben de Sierra Rentals como estafa porque no me responden los correos y ni el teléfono. Como me puedo salir de este contrato ya que me quedan como 40 cuotas que pagar.

I bought a 7 years time share with Royal Elite in last Dec, after verification it's really not what it's supposed to be. We have to pay a lot more to travel. The sales tactics were aggressive and relentless.

Purchased a timeshare  in Cancun. Now that I am trying to book a holiday I am discovering all the lies we were told.  they told us that some resorts were all inclusive, and there were no addition fees for them, just redeeming your points. Now, I need to pay $80 per person per day in AI fees. This works out to more then I can book the exact same room for on my own. They also stated that there were no annual fees, yet now I am being told that there is a usage fee that must be paid each year to use the holiday package. It seems that everything they told us was a lie.

compre una membresia en Sandos el miercoles 9 de Marzo y envie la carta de cancelacion nombrando la ley de profeco el dia martes 15 de Marzo via email. Me dicen que no estoy adentro de los 5 dias habiles, me podrian asesorar porque?  qusiera saber si esto es legal o simplemente es una mañan mas para no devolverme mi dinero.

Tengo 4 años pagando una membresia con royal elite, cuando quice utilizarla nos dijeron que no podiamos porque no habia disponibilidad, nos parece un error  estar pagando la membresia y los mantenimientos si no vamos a poder utilizarla. ademas cada año suben increiblementemente las cuotas que tenemos que pagar.