QUEJAS de Tiempo Compartido en ROYAL HOLIDAY / PARK ROYAL

My wife and I are Royal Holiday members. We found that lately Royal Holiday has prices that make absolutely no sense to use them for our vacations. Instead of savings on vacations they promised to us when we signed our contract we have to pay actually much more money than non-members. Another words to buy vacation somewhere else is much cheaper for the same resort. We are sure it’s very helpful for other Royal Holiday members to know about this fact.

necesito me devuelvan mi dinero. en mas de 3 años de estar pagando nunca me dieron ningún servicio. son fraudulentos. me llamo el jurídico y me oferta una semana en los cabos o Vallarta únicamente por lo abonado.
que no hay una dependencia , turismo, profeco que los obligue a cumplir. invito a los afectados usemos las redes para seguir denunciando a estos ladrones.

Mi esposo yo estuvimos nueve días en este hotel Park Royal, Y la verdad deja mucho que desear. La mayoría de los empleados están siempre de malas. no había hielo suficiente para atender a los huéspedes, la camarera tocaba hoy llamaba todos los días muy temprano para hacer la limpieza incluso cuando él lo molestar estaba puesto. La variedad de la comida es muy poca y demasiado condimentada. Los meseros son muy groseros. La animación es muy poca aunque la poca que hay es buena pero normalmente no hay mucho por hacer. Esta es mi tercera visita en este hotel y desafortunadamente no volvería una cuarta vez y no lo recomiendo para nada. Ha decaído muchísimo su servicio, lo cual es una pena porque el lugar tiene una ubicación privilegiada.

I dont know whay this people still scamming all persons that only want to invest in something that could afford some cool vacations or weekends, is very annoying for me to know that out there exist people like this resort , that the only thing that they really want is to rid of your money, be careful pls

i bought with them and then I try to donate the timeshare , I wanted to donate because I could no longer afford it, plus I had many problems with it, the people who sold me sold me under false pretenses, I feel actually scammed, be very careful if you purchase a timeshare and then want to donate, is a very complicated paperwork.

a friend of mine felt on a golf trap to hook him , strategy directly from this resort, he like to play a lot golf, one day , another friend invited him to go to play to another court , well in that court was awaiting some sellers of timeshares, disguised like golf players, those guy convinced my friend to buy a timeshare, and after the timeshare presentation my friend started to loose a lot of money, actually he has a lot of complaints with that resort, so be careful this people only want to hook you up with many strategies like "golf"

a friend of mine felt on a golf trap to hook him , strategy directly from this resort, he like to play a lot golf, one day , another friend invited him to go to play to another court , well in that court was awaiting some sellers of timeshares, disguised like golf players, those guy convinced my friend to buy a timeshare, and after the timeshare presentation my friend started to loose a lot of money, actually he has a lot of complaints with that resort, so be careful this people only want to hook you up with many strategies like "golf"

A WARNING to those looking to buy at Royal Holiday: Make sure EVERYTHING the salesperson says that makes the purchase sound appealing is written down, signed and dated by the salesperson. If it sounds too good to be true, or sounds like this would make a "great investment" and "pay for itself over time".... get it in writing.

Paid our 2015 maintenance fee by check. Check cleared my bank on Feb10th. They say they never received payment. Sent them copies of check , billing, bank statement showing check cleared . Have sent at least six or seven e-mails, telephone calls and copies and each time I am told they are working on it, but no results. Every year billing notice has to requested as it doesn't come normally. I have talked to a Carlos, Phyllis, Adrian with numerous promises to resolve but no reply. I have to contact them, they never have contacted me!

After 5 hours of brutal pressure, we were conned into purchasing a timeshare. However, we were told one thing and then our salesperson gave us an every other year option instead and failed to mention that all those lovely other perks didn't come with the every other year contract. We were also told that since we were in Mexico there was no law regarding a 48 hour cancellation option. Now we find out that we had five days to cancel it.