QUEJAS de Tiempo Compartido en SUNSET GROUP
Sunset Fisherman, Sunset Lagoon, Sunset Yacht Club, Hacienda Tres Rios, Sunset World
- Razón social
- Royal Fisherman's SA de CV, Promotora Sunset Beach Clubs, S.A. de C.V.
- Localización
- Cancún
- Agencias de cobro
- PROMOTORA SUNSET BEACH CLUBS, S.A. DE C.V, PO BOX in Miami, FL
- Compañías de Renta
- Resorts International Marketing Corp.
- Representantes
- Adolfo Barreiro Ramirez, Ricardo Figveroa, Marco Olivera, Cynthia Vega, Rodrigo Gallardo, Lissette Carrillo, Adriana Lecuona
Quejas comunes de una membresia o tiempo compartido en Sunset:
- El vendedor promete volver a comprar el tiempo compartido a un mejor precio si el cliente decide que ya no quiere usarlo.
- El vendedor promete al socio que con su membresia de Sunset Group/Sunset World puede alquilar sus semanas por más de 4 veces el precio de la cuota de mantenimiento. Pueden optar por usar algunas semanas y alquilar otras para tener vacaciones gratis, o alquilarlas todas para poder pagar su membresía más rápido. Los clientes son remitidos a una empresa de alquiler que les cobra una tarifa de cotización para comercializar la propiedad y no alquila ninguna semana.
- En la presentación afirman que el todo incluido es solo para semanas corporativas, y para semanas regulares pueden elegir si pagar o no el todo incluido. En realidad, todo incluido es obligatorio para el uso en todas sus ubicaciones en Cancún.
Servicio al cliente
USA & Canada: 1-866-377-4890
Mexico: 01-800-262-9648
Reservaciones
Solo Miembros
USA & Canada: 1-800-961-5089
Mexico: 01-800-262-9648
No miembros
USA & Canada: 1 800 494 9173
Mexico: 01 800 262 9268
Cobranza
USA & Canada: 1-800-906-4396
Mexico: 01-800-262-8964
I was told i could rent my weeks at the timeshare sales presentation, so it sounded like a good deal at the time, it's been 8 years and i havent rent anything
i have never been pressured as much as i was in the timeshare sales presentation, i'm a sales man so i know that sometimes you need a certain amount of pressure to make a sell, but these guys they're like it's they're last day of work if they don't sell
Las compañias de tiempo compartido te hacen creer que sacas el maximo de tus vacaciones cuando solo te estan vendiendo aire
DO NOT think for one moment that you have an upper hand...these are professional con artists highly trained to take your money. You have no chance of ever seeing your money again or receiving anything close to the value you were promised.
Hi my name is Bradley
I live in Phoenix and I´m trying to get my money back
Do you have any suggestions?
HOLA A TODOS
ESTOY EN LA MISMA SITUACION CON EL GRUPO SUNSET, FIRME EL CONTRATO Y MANDE LA CARTA DE CANCELACION ANTES DE COMPLETAR LOS 5 DIAS Y TAMPOCO ME QUIEREN DEVOLVER MI DINERO PERO LES RECOMIENDO QUE LEAN LA LEY FEDERAL DEL CONSUMIDOR Y SE METAN A PROFECO QUE DEFIENDE LOS CONSUMIDORES, NO NOS ASUSTEMOS NOS TIENEN QUE DEVOLVER NUESTRO DINERO. ME GUSTARIA QUE NOS UNIERAMOS RECONRDEMOS LA UNION ES LA FUERZA MI CORREO ES [E-mail]
I was also scam out of close to 9,000 CD, which was taken as down payment, back in 2009 and it took until 2011 for PROFECO, a Mexican Government Agency to cancel my contract with Sunset, free of charge. Sunset stil mange to stole our down payment. i under stand what everybody who was scamed by Sunset is going through. I did try to cancel the contract after the second day of signing it. i went back to the office where we signed the contract and talked to the manager in charge at that day. We were told that we could not cancel the contract because we have signed a letter which was written only in spanish and which was the only one of which we did not get any copy of, in which we had given away all our right s to cancel the contract, even thought, the contract stipulated that we could cancel the contract withing 5 days, and literately pushed us out of the office. Intimidation, powerless, desperation and anger staid with me until 2012 when i was able to pay for the money sunset stole from me and my family. Don't let them do that to you, google them before you sign any contract.
sin duda es uno de los resorts mas fraudulentos, ya estuve involucrada antes con otros resorts pero nunca habia perdido tanto tiempo y dinero, todo son falsas ilusiones
Es uno de los resorts mas fraudulentos, me dijeron que podria cancelar despues si lo deseaba o que ellos comprarian de nuevo mi tiempo compartido, y no fue asi, ahora tengo problemas con eso!!!! Ayuda!!!
I am so mental stressed because of this I cant eat and I sleep little over being cheated and losing so much money.
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