QUEJAS de Tiempo Compartido en SUNSET GROUP

They are not allowing us out of our contract, we still have our two time-shares and they now have an American debt collector after us.

Compramos hace poco mas de un año y esramos decepcionados es pura sacadera de dinero y mentiras hemos pagado mas de 7000 dls ydebemos aprox pesos 12000 ,mas mantenimientos anuales de 640 dls T I de 90 dls diarios por persona en la estancia y si queremos t cambiar destino debemos comprar otra membresia .es un gran fraude queremos cancelar y recuperar nuestra inversion

I think i was scameed! Can you help in this situation. I will track them down if it is a scam and they will pray to God they ever call me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks,

My wife and I are so angry at the manager in the building and couldn't be more insulting. We just want to let other people know, who are curious about this company, as we feel the 3 hours as a 1-on-1 tour was very intense indeed. Although the customer service was good from the gentleman serving us, we could not believe how awfully rude his manager was. I would hate anybody to experience this.

Thanks, Sunsent Group, for taking our hard earned money. I hope it comes back 10 fold of badness on you all.

All of you are so dishonest, and we are very angry. We never got what we were promised. These people are a scam. We paid $2,000 and have not yet gotten a chance to go on a vacation. What a scam these people are? We tried to take a vacation, and they never have availability.

They told me lots of stuff they will going to do, or stuff I'm able to do. Now I found out it was just lots of b.s. out the salesperson's, I don't know how these people sleep at night, but I hope they get really sick.

I'm looking to go out there, hold signs, and let the others know not to deal with this company. I can't believe I fell for this. They charge people for stuff they never use.

I AM LOOKING FOR SOMEONE WHO RECENTLY WENT TO THE TIMESHARE PRESENTATION FOR SUNSET HOTEL IN CANCUN. I am looking for someone to veryify that they were also given a paper that showed the amount they pay to rent your weeks back to them for advertising. N0w they claim no paper exists. I AM ALSO WILLING TO PAY SOMEONE TO SEND ME A COPY OF THE PAPER. It shows $500.00 for studio and $1,000.00 for 1 bedroom. i was a sucker and bought the timeshare and now they claim they do not rent the weeks back unless i show them the paper and of course they do not give te paper to keep.

Hola, les pido su ayuda también para cancelar una membresia de Sunset,, resulta que nosotros firmamos el 2 de agosto y solicite la cancelación el día 8 también negándose a la cancelación y como dejamos un pagaré firmado ahora nos dicen que aunque cancelemos, ellos podrán cobrar ese pagare, Durante las firmas del contrato nos hicieron un cobro de 12500 pesos que ahora tampoco nos quieren reembolsar. Ahora nos ofrecen a cambio otra membresia de menor valor y que aceptándola cancelarían dicho pagaré, por favor me podrían orientar en como debo actuar? Muchas gracias por su ayuda. Queremos terminar toda relación con estas personas!