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QUEJAS de Tiempo Compartido en SUNSET GROUP

Sunset Fisherman, Sunset Lagoon, Sunset Yacht Club, Hacienda Tres Rios, Sunset World

QUEJAS de Tiempo Compartido en SUNSET GROUP
Razón social
Royal Fisherman's SA de CV, Promotora Sunset Beach Clubs, S.A. de C.V.
Localización
Cancún
Agencias de cobro
PROMOTORA SUNSET BEACH CLUBS, S.A. DE C.V, PO BOX in Miami, FL
Compañí­as de Renta
Resorts International Marketing Corp.
Representantes
Adolfo Barreiro Ramirez, Ricardo Figveroa, Marco Olivera, Cynthia Vega, Rodrigo Gallardo, Lissette Carrillo, Adriana Lecuona

Quejas comunes de una membresia o tiempo compartido en Sunset:

  • El vendedor promete volver a comprar el tiempo compartido a un mejor precio si el cliente decide que ya no quiere usarlo.

  • El vendedor promete al socio que con su membresia de Sunset Group/Sunset World puede alquilar sus semanas por más de 4 veces el precio de la cuota de mantenimiento. Pueden optar por usar algunas semanas y alquilar otras para tener vacaciones gratis, o alquilarlas todas para poder pagar su membresía más rápido. Los clientes son remitidos a una empresa de alquiler que les cobra una tarifa de cotización para comercializar la propiedad y no alquila ninguna semana.

  • En la presentación afirman que el todo incluido es solo para semanas corporativas, y para semanas regulares pueden elegir si pagar o no el todo incluido. En realidad, todo incluido es obligatorio para el uso en todas sus ubicaciones en Cancún.

Servicio al cliente
USA & Canada: 1-866-377-4890
Mexico: 01-800-262-9648

Reservaciones
Solo Miembros
USA & Canada: 1-800-961-5089
Mexico: 01-800-262-9648
No miembros
USA & Canada: 1 800 494 9173
Mexico: 01 800 262 9268

Cobranza
USA & Canada: 1-800-906-4396
Mexico: 01-800-262-8964

Para recibir más información sobre un tiempo compartido en Sunset Group/Sunset World, sus quejas y cómo cancelarlo, envíe un whatsApp al +52 333 239 6589, rellene el formulario en la sección de contacto o llámenos al +52 334 162 5467.

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Lea lo que otras victimas de fraude en tiempo compartido dicen.
273 Queja(s)
  • Krut36 Marzo 21, 2011, 4:39 pm

    Hi, this time share is from sunset beach in Mexico. My parents bought this in January ,2011. after reciving the contract we find out that the contract they sign isnot he same at all. they take advantage of my parents and we are looking the cancellation of the contract.

  • Sam Marzo 18, 2011, 4:41 pm

    I need to stop a memebership from runing my credit, for a timeshare at Club Lagoon. I have completly paid them over $18,000.00 and they still want more for something that I do not use.

  • C. Diaz Marzo 18, 2011, 4:33 pm

    I have a timeshare with Royal Fisherman's that was coerced into buying and cannot afford to keep. I need to know what my rights are.

  • Jeffrey Marzo 15, 2011, 4:30 pm

    2 weeks ago I bought a timeshare at the sunset beach pubelo bonito los cabos- I bought a jounior suite for a 11,000 $.I paid 7000$ and they suppose to charge me for another 4000$ in april 19.through my visa card.I know realise that there where many lies and i want to cancell it.

  • Sandra Marzo 14, 2011, 4:42 pm

    I own sunset timeshare since 2003, Paid in full, Maint fe's has raised to $1,300 a year. I have not paid and efuse to pay the these fee's, I own 3 yers and want to get out!.

  • Peter Marzo 10, 2011, 4:45 pm

    We purchased our timeshare in October, 15, 2009 and we tried to cancel two days after we purchased, not because we felt scammed at this point, but we had thought it over and decided that we couldn't really afford it and that it wasn't in line with our vacation goals. Between a bit too much to drink and a long day and being excited, we had signed on. When we tried to cancel, we were told we had waived our right to cancel because we accepted the special price they had given us. By the time we returned to USA, we were out of our five days and I hadn't found info on Profeco, just some bad reviews about Sunset, but then I also found some good reviews, so we decided to make the best of it and hold out for one year until they would buy it back. I didn't think we were outright scammed until recently, when we were looking at our option to sell back to the resort after one year and noticed that it doesn't state they have to buy it back from us.

  • Hum46 Marzo 8, 2011, 2:54 pm

    The sales presentation instead of 2 hours took 5 hours or untill you cave in and purchase. Also on the membership purchase agreement on page 6 % 6 there is no signature for Promotora Sunset Beach Clubs S.A. DE C.V.. 4 signatures required but there is only 3. Making the contract non binding. Credit are theft on credit card to be used for monthly payments. The bank close the account because some one from Sunset tried to use it to make purchases. They are always trying to add extra charges that are not in the contract.

  • Ulis Marzo 5, 2011, 1:08 pm

    My wife and I were duped into buying a timeshare during our  trip to Mexico. The sales guy at sunset told us that the timeshare was exchangeable anywhere in the world. This turned out to be a lie, as it was only good at their resort. When I tried to get our money back, they flatly refused. After nearly a year of countless emails and phone calls, they finally offered to give us a timeshare taken in on trade from Club Regina Cancún (Raintree Vacation Club). We didn't want another timeshare at that point, but since this one was exchangeable and it was the only option we had, we grudgingly accepted. We have never once stayed in our home resort, and have found that exchanging requires planning your vacation at least a year in advance. Even then, it's nearly impossible to get the resort you want. All the while, our maintenance fees have continued to climb through the roof, and then Raintree has the audacity to charge a "special assessment" this past year. We asked if we could give our week back, but of course they said that wasn't possible.

  • Alexander Marzo 3, 2011, 4:35 pm

    We juts returned from Cancun and last week we purchased a Sunset timeshare. We advised them 3 days later we wanted to cancel and they said we could not as our kids had moved into the Sunset Royal hotel and as such we had gained a benefit this was not mentioned verbally nor is it in the contract. wE paid $20,000 deposit and have $15,000K financed for 30 months.

  • Carol Enlogt Febrero 2, 2011, 4:40 pm

    I have signed a time share contract with Sunset group . Verbal promises given in the presentation, especially regarding resale value of the time share does not reflect on the contract language. During presentation Sunset group promised to buy back the timeshare when I need to sell it. However, this is does not reflect in the contract. Moreover, I was discussing deeded time share and the contract provided Right to Use service which does not have any resale value. The contract is full of loopholes which will make it void with careful legal review. Sunset did not provide any statement on the contract refering to cool off period or how to get out of the contract if you wanted. I tried to hand them the letter of rescinding by hand but they decline telling me they only do selling.

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