QUEJAS de Tiempo Compartido en RAINTREE VACATION CLUB
Raintree Vacation Club, Club Regina
- Razón social
- Regina Club S.A. DE C.V.
- Localización
- Los Cabos, Puerto Vallarta, Cancun.
- Agencias de cobro
- Aspen National Collections, Brooksville, FL & Grand Junction, CO
- Representantes
- Claudia Perez, Sharon Hall
Quejas Comunes:
- Todos sus clientes se impusieron cuotas especiales en una o varias ocasiones que, en efecto, duplicaron sus cuotas de mantenimientos anuales sin indicar el motivo específico de la cuota de apreciación.
- Raintree ha aumentado sus cuotas de mantenimiento a las tasas más altas que se establecen en sus contratos.
Raintree Teléfono sin costo:
1-800-424-6532
Local:
317-805-9167
Hola, tengo un tiempo compartido con Raintree (Regina) y no quiero pagar la Cuota Especial (Special Assesment). No establece en ninguna parte del contrato que estoy obligado a pagar montos especiales cuando a ellos se les ofrezca o necesiten. Habrá algo que se pueda hacer? Mi hermano también es dueño de una membresía vacacional.
I purchased a membership at raintree because I have 2 more memberships, but when I went to the presentation at regina club the seller told me that they could sell my other 2 memberships, so I thought that it would be an easy way to get rid of my other 2 timeshares and I bought a membership with raintree, the problem it ´s that the seller guaranteed me the sale of my other 2 memberships in 90 days. There has been more than 120 days and my 2 timeshare haven´t sold yet as the seller told me.
we purchased a membership for $3550, it is supposted that we were going to receive $1775 per year and at the end of two years we were going to recover what we invested and the rest of the money for the next years it would be a profit for us, until this moment we didn´t used the membership, we didn’t received profits and on the contrary we have had to invest more money for the maintenance fee.
We were misleaded to bought a membership by raintree, we bought it as a timeshare investment because the seller guaranteed us that the rent of our membership will be for sure, but that was only one of a thousand of lies that he told us, we tried to cancel our membership through Profeco but we were out of our 5 days recession period.
I went to Cancun to spend a wonderful vacations, but were ruined by Raintree, I really love Mexico but resorts like raintree are affecting the image of Mexico and now I don´t want to come back, I´m posting this because I want to prevent other tourists to be scammed like me , raintree sold me a membership, it was the worst deal I have ever done in my life, the salesman told me all kind of lies, he lie to me in order to get his commission, I don´t recommend raintree so if you go to Cancun stay away from this resort , you don´t want to be scammed like me and other tourists that I found on internet.
My parents are American seniors they are 80 years old and they were scammed by raintree, they lied to my parents to get their money, I want to help them to get a refund but I don’t know how, if anybody can help me, I will appreciate.
I purchased 10k in a membership at raintree, they promised me to rent my 4 weeks before may, today we are in July and they have not communicated with me, I don´t know what to do ,should I do something or should I continue waiting?
I want to get rid of my timeshare. It is paid off and 2010 fees are paid. I even paid an special assessment this year. I simply want out but I do not want to pay any upfront fees. I am tired of being taken advantage from timeshare scammers. If you represent me, would I pay only after the contract is cancelled?
Thanks?
I was refer by a friend who canceled her timeshare contract with you, I have the same experience but with raintree, they told me that they will trade in my Mayan Palace for $12,000 US dollars. I paid $17,000 as a down payment because the value of the membership was $25,000 and the rest of the money was going to be sent to me as a profit.
!!!!!!!!!!!!Dont do it. dont even go to the presentation, you will be put down by sleaze balls attemting to make you feel like you ned something you dont. SUCH A WASTE OF VACATION TIME. These people are not honest, and WILL LIE/change paperwork and prices while shoving drinks in your face. I saw it first hand and barely escaped with my money and sanity...sleazy and not trust worthy. I went to a presentation Aug.5 2010..was quoted one maintenance fee in the beginning...at 775.00.....which was then changed to 820.00 without consent...which we were lucky enough to have pointed out to us by the mexican clerk and recorder!! The waiter continued to bring the free alcohol, and then when we were unsure of the fees..the salesperson accused us of being DRUNK, verbatim. There are random fees that continue to pop up and the sales people they have hired to explain the fees are RUDE and very unprofessional, taking advantage of every minute they have you in their grasp. Call me crazy but I only do business with honest straighforward people who can actually explain what they are selling and dont rely upon champagne to loosen purse strings. We caught them in 2 lies and then found they had withheld a finance fee....we were so angry by the time we left..the manager even admitted that his sales people were unprepared and misinformed....hmmmm???? DO NOT DO IT...there are better options. Seriously...we almost got totally screwed by these folks. NO!!! The resort isnt even that great..ask them if the display unit is what ALL the units look like???? hmmm??
~~~~Any of the nice comentarios you read anywhere are resort sales marketing team trying to clean up their PR MESS....they receive bad reviews for a REASON. RUN AWAY. I wish I had read this forum before we went...I am still pissed about this a week later. These people need to find an honest way to sell their product...which is NOT high quality anyway. FAIL.
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