QUEJAS de Tiempo Compartido en PUEBLO BONITO
Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba
- Razón social
- Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
- Localización
- Cabo, Mazatlan.
- Agencias de cobro
- Concord Servicing Corporation, Phoenix, AZ.
- Compañías de Renta
- Suite Getaway, Elite Retreat
- Representantes
- Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.
Quejas Comunes de socios de Pueblo Bonito:
- Vendedor hace al cliente que renuncie a su derecho de cinco días para cancelar, ya que la membresía que está comprando supuestamentees una oferta especial sólo un día. Esto es ilegal en México.
- Vendedor se compromete a vender su antiguo tiempo compartido para el costo del nuevo tiempo compartido. Al final, el cliente se refiere a una empresa de reventa que no vende su tiempo compartido antiguo y el cliente se ha quedado atascado con dos tiempos compartidos y la cuota de mantenimiento para ambas propiedades.
Cabo San Lucas
Estados Unidos o Canadá: 011 (52) (624) 142 9999
Internacional: + (52) (624) 142 9999
México: (624) 142 9999
Estados Unidos, Canadá Fax: 011 (52) (624) 142 9957
Internacional Fax: + (52) (624) 142 9957
México Fax: (624) 142-9957
Playa El Médano
Cabo San Lucas,
Desde los Estados Unidos o Canadá: 011 (52) (624) 142 9898
Internacional: + (52) (624) 142 9898
Desde México: (624) 142 9898
Fax desde Estados Unidos o Canadá: 011 (52) (624) 143 5972
Fax Internacional: + (52) (624) 143 5972
Fax desde México: (624) 143 5972
Playa El Médano S/N
Cabo San Lucas,
Desde los Estados Unidos o Canadá: 011 (52) (624) 142 9797
Internacional: + (52) (624) 142 9797
Desde México: 01 (624) 142 9797
Fax desde los Estados Unidos o Canadá: 011 (52) (624) 143 1995
Fax Internacional: + (52) (624) 143 1995
Fax desde México: 01 (624) 143 1995
Cabo Pacífica
Cabo San Lucas,
Desde Estados Unidos o Canadá: 011 (52) (624) 142 9696
Internacional: + (52) (624) 142 9696
Desde México: (624) 142 9696
Fax desde los Estados Unidos o Canadá: 011 (52) (624) 142 9605
Fax Internacional: + (52) (624) 142 9605
Fax desde México: (624) 142-9605
Cabo Pacífica
Predio Paraíso Escondido
Cabo San Lucas,
Desde Estados Unidos o Canadá: 011 (52) (624) 142 9999
Internacional: + 01 (624) 142 9999
Desde México: 01 (624) 142 9999
Fax desde los Estados Unidos o Canadá: 011 (52) (624) 173 6101
Fax Internacional: + (52) (624) 173 6101
Fax desde México: 01 (624) 173 6101
Zona Nuevo Mazatlán
Estados Unidos o Canadá: 011 (52) (669) 989 0525
Internacional: + (52) (669) 989 0525
México: (669) 989 0525
Fax desde los Estados Unidos o Canadá: 011 (52) (669) 988 0718
Fax Internacional: + (52) (669) 988 0718
Fax desde México: (669) 988 0718
Pueblo Bonito Mazatlán
Desde los Estados Unidos o Canadá: 011 (52) (669) 989 8900
Internacional: + (52) (669) 989 8900
Desde México: 01 (669) 989 8900
Fax desde los Estados Unidos o Canadá: 011 (52) (669) 914 1723
Fax Internacional: + (52) (669) 914 1723
Fax desde México: 01 (669) 914 1723
Residencias Emerald de Pueblo Bonito
Desde Estados Unidos o Canadá: 011 (52) (669) 989 0525
Internacional: + (52) (669) 989 0525
Desde México: 01 (669) 989 0525
Fax desde los Estados Unidos o Canadá: 011 (52) (669) 988 0320
Fax Internacional: + (52) (669) 988 0320
Fax desde México: 01 (669) 988 0320
My wife and I just purchased our timeshare at Pueblo Bonito on July 17th, 2013. this was our first trip to Mexico. We were pressured to go on the “tour”. We told the saleslady that we don’t plan to comt back to Cabo again. Our saleslady Christina Frie guaranteed we would be able to use rental program to rent out our timeshare and make a profit for $1100 each year and we could use our Bonus Weeks to travel to other parts of the world. We were told that we would receive email the same day regarding the details of the offer. We never received the email. We have been in contact with them regarding this immediately upon our purchase (next day). I tried to call Pueblo Bonitos customer service so many times and I cannot even get hold of our salesman. They lied to us. We emailed the saleslady on 7/21 asking her to cancel our contract but never heard back from her. We left the resort early Monday morning to get back home. Then we got email from Dirk Meyer who is the sales director and husband of Christina. He refused to cancel the contract and threatened us that our credit would be ruined if we cancel our contract. Today we got the email (the 6th business day after we signed the contract) we finally got an email from the sales administration stating that we can cancel the contract but we can’t get the refund of $3500 they charged on our credit card. They are really the worst and please spread the words so other people will not get scammed again. If anybody can give us advice as how could we get our $ back, we would really appreciate.
My wife and I just purchased our timeshare at Pueblo Bonito last October 2012 when went for our anniversary. Our salesman Ian Collins guaranteed we would be able to use rental program to rent out our timeshare and make a profit. Our plan was never to stay but to rent it & use our Bonus Weeks. We have been in contact with them regarding this immediately upon our purchase. I tried to call Pueblo Bonitos customer service so many times and I cannot even get hold of our salesman. They lied , I am very upset and I'd like to do something to get this resolved.
Do not buy a timeshare at Pueblo Bonito Sunset Beach.......They will tell you lies to get you to buy at PBSB. My friend and I bought since we thought this place was amazing. We purchased a timeshare so we can enjoy PBSB and more again and agan. And in the end we got NOTHING!
We met with the Pueblo Bonito sales people during our trip in January 2013. We are already timeshare owners with another company and we were not terribly interested in taking on more debt for yet another timeshare. We expressed this feeling early on in the presentation,.
My husband and I were on vacation in Cabo San Lucas for our anniversary. We attended a timeshare presentation and we were subjected to a high pressure, and very convincing presentation. I hate Pueblo Bonito's salespeople.
Please Help ME!!
I just got back from Mexico and made a payment to them on my credit card for 2,000 dollars, now of course after reading all I want to cancel this, can you be so kind and tell me how can i cancel my contract??
Thank you very much
I went to a sales presentation 3 months ago at pueblo bonito at los cabos it was dreadful, i couldn,t stand the pressure those guys were handling they gave me 4 hours of sale presentation and 0 gifts.
The service at Pueblo Bonito, sucks. I want to cancel my timeshare.
My parents purchased 4 units several years ago and now my dad has passed away two years ago and we still can't get rid of it. My parents have put a lot of money selling it to so called leaders in selling timeshares which definitely not the case. I am trying to help my Mother out since she is on a strict budget and cannot afford any further payments to the timeshares.
the units are at:
Pueblo Bonito Mazatlan (2 units)
Pueblo Bonito Emerald Bay (1 every other year)
Luna Palace (1 unit)
Anything you can do would be very appreciated. Again we cannot pay anything upfront.
Hola buen dia me podrian ayudar en como cancelar una menbresia de pueblo bonito lamentablemente es un asco de menmbresia u el servicio de lo peor.
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