QUEJAS de Tiempo Compartido en ROYAL HOLIDAY / PARK ROYAL

we paid for a timeshare $24000, since then we haven’t been able to use, unfortunately we always forget about the months when we have to transfer our credits, or the month when we have to call so they can rent our credits, we have tried two times to get something with them to no avail. It has been so frustrating, we definitely don’t want to pass this rip off of a business to our child, much less try to get a friend or someone we know to buy it from us, this is something you wouldn’t recommend to anyone. After consistent calls to request for information on how to cancel the contract, calls to customer service, financial advisors and you name it, we always get the same answer from all of them.. “You can’t cancel your contract, it will last for 30 years”. We are so fed up and tired of “Royal Holiday” and their well trained scammers. We want out and we want out now!!!
It has been the most stressful times of our lives!!!

esta empresa es un asco, engañan a la gente prometiendo lo que no, ojala alguien tome cartas en el asunto, me refiero a alguna autoridad ya que por mi parte ya puse una queja en profeco ojala me puedan ayudar porque segun la empresa travel o royal experience que es lo mismo me dicen que no se puede cancelar la membresia

Please Help ME!!
I just got back from Mexico and made a payment to them on my credit card for 2,000 dollars, now of course after reading all I want to cancel this, can you be so kind and tell me how you got to cancel your contract??
Thank you very much

We traveled to Cancun during the February break, we decided to look into a time share and we choose Park Royal Cancun. Under a high sales presssure we ended up agreeing to purchase a timeshare with them at the time someone had cloned my credit/ATM card in Mexico (for all I know it was the Park Royal people) and had taken $4000 in cash so we gave them a down payment of $300 we were to send the rest of the money after we came back to the states. We decided the next day to cancel and visited the hotel and at the entrance of the hotel we were told we had to fax or write to cancel. Since we were just beginning our vacation we figured we did that when we came back to the states, well we came back but unfortunately had to travel out of the country as we had a family sickness my mother in law was sick and never got to cancel the contract. Upon our return we tried to contact people in Cancun to get the information where to cancel and we do not seeem to get anywhere. Now we received emails, phone calls, bills from Park Royal on a a daily basis. They are threatening to send out infomation to the credit bureaus and collections. What do we do now?

The Royal Holiday is VERY NICE ... it's the timeshare salespeople that are aggressive in their practices and you can't take everything they say as a guarantee or promise.

Hola pues yo compre esto en el hotel de park royal Ixtapa desde hace 3 años y me ah ido súper bien .! Fueron honestos en cuanto la anualidad se que debo pagarla cada año y hecho viajes que jamás pensé hacer hace una 2 días llegue de París y fue magnífico e inolvidable lo que viví. Una París con lluvia tan Romántico yo compre una membresia de 30000 Pts se lo recomiendo mucho

I can´t believe how bad these guys treat you just because you say no to their sales pitch, if they are giving free gifts what do they expect??

por poco caigo en su trampa ...mi sexto sentido y mi buen fuicio me alertaron de esta estafa internacional, lo que preocupa es que indecopi no hace nada por alertar o denunciar a estos estafadores y botarles a patadas a estos miserables de nuestro peru.

me han estafado en holiday royal y quiero que me devuelvan lo que pague

fuy victima de estos timadores son lo peor, que les puede pasar para vacacionar aunque no compre ninguna membresia pase una de las peores vacaciones de mi vida, si pueden deben de inconformarse y darlo a conoser en las redes sociales solo asi podremos hacer la diferencia en contra de estos estafadores. dan un servicio deprimente y despues ya no te dan la cara. Jamas caigan en regalarles un minuto de su tiempo a estos estafadores